The transport company "Kit" provides transport and forwarding services within Russia and the countries of the Eurasian Economic Union. TK Kit’s personal account is designed to relieve its clients from the need to constantly contact the manager on all issues related to cargo transportation.
Personal account features
Thanks to the functionality available online through the TK Kit personal account, the user can use the following features:
- Timely track cargo transportation and check delivery status updates.
- At any time, display details for each placed order (delivery status, receipt/non-receipt of payment, information on all transportation participants, delivery price and parameters of each cargo).
- Using the built-in template, create orders for further collection and transportation.
- Check your current profile balance.
- Regulate the frequency of notifications sent to your linked mobile number and email.
- View the history of previously received alerts.
- Receive photos of sent and delivered cargo.
- Load orders in large quantities.
- Adjust the list of orders displayed in your profile using filters - by status, period of interest.
- View, print and then periodically independently generate reconciliation reports.
- For each order placed, print order detail forms, marking labels, invoices for payment, and work completion certificates.
The online profile functionality allows you to instantly receive information about delivery details and carry out accompanying operations yourself, without coming to the customer center. All the benefits of a personal account are available to both individuals and legal entities.
Registration and login to your personal account
All existing clients who have entered into an agreement with the company can get access to their personal account at TK Kit. In order to register, you need to fill out a form, be sure to indicate the number of your forwarding receipt, as well as the mobile phone number or email specified in the contract. To the specified contacts, the user receives information to enter his personal account - login and temporary password.
During your first login, you must change the received password to a new one, since the original one is valid only once. After the client enters a new combination, the password is automatically saved.
Attention - this is an article about our partner. The contacts listed on our website do not apply to partner contacts. To see partner contacts, follow the links in this article.
1. To receive the cargo you need to know the TTN number. We inform you of this number by e-mail immediately after sending the goods.
2. If the delivery service is ordered only between the terminals of the transport company (between branches, and not to your door), you need to come to the branch of the transport company in your city to receive the cargo. Before going to the transport company, make sure that the cargo has arrived and has been paid for by the Sender (if the payer for the cargo is the Sender). To do this, wait for a call from the transport company operator or contact the transport company yourself. To find out the number at which you can call the transport company, go to the transport company’s website and select your city in the branches section.
You can also find out the location of the cargo on the transport company’s website. To do this, on the main page of the KIT website, click on the “Track the cargo http://tk-kit.ru/” icon and enter the TTN number in the window that opens. We inform you of the TTN number in writing to your email immediately upon sending the cargo.
Attention! The cargo may travel along the route through several branches of the transport company, so if you see that the cargo has not arrived in your city, this may mean that the cargo is at an intermediate point and has not yet arrived at its destination.
3. Find out from the operator of the transport company - “how exactly is the name of the Recipient indicated?” If there are typos in the name or abbreviations that do not correspond to your name, please notify us and we will send a letter to the transport company about the change of consignee and indicate the correct name. If you do not have such a letter, you will not be given the cargo.
4. To receive cargo by a legal entity, a power of attorney issued on behalf of the recipient is required, and a passport is required by an individual. If a third party receives the cargo for an individual, a notarized power of attorney is required.
Attention! In case of receipt of cargo for a legal entity by the Head of the company, the Head must provide to the transport company, in addition to an identification document (passport), a power of attorney (even if issued by the Head for himself) or an order for the appointment of the Head.
5. Delivery payment:
Delivery of cargo can be paid by both the Sender and the Recipient of the cargo. Moreover, the transport company does not wait to receive payment for its delivery services - but transports the cargo between its terminals (branches) immediately upon receipt of the cargo from the Sender. Therefore, if the cargo has arrived, and the payer for the services of the transport company is the Sender, check with the transport company whether payment has been received? Without payment for transportation services, the cargo will not be delivered to you.
In the event that the payer for the services of the transport company is the Recipient of the cargo, the transport company independently contacts the Recipient and sends the Recipient an invoice for payment. You can pay by bank transfer against an invoice or in cash at the transport company's cash desk upon receipt of the cargo.
6. If you require delivery to your location (“to the door”), and the sender has ordered delivery only to the terminal of the transport company (branch in your city), you can independently request from the transport company an additional service - “Delivery to the door”. To do this, contact the branch of the transport company in your city (link to branches: http://tk-kit.ru/contact/representative/) by phone or email and order the service you require.
LLC "Kit" provides services in the field of road freight transportation. The main office of the company is located in Yekaterinburg. There are representative offices in many cities of Russia, in Belarus (Minsk) and 23 cities of Kazakhstan - in total, 2000 settlements and 300 thousand various commercial organizations, including private clients, are served. There are 10,000 cargo shipments per day. The one-time weight of delivered goods varies from 20 tons to 1 kg. Cargo is accepted without inspection and without the need for the personal presence of the shipper.
The company also works with cargo that requires a special temperature regime: construction varnishes, perfumes, medicines, wood products, household chemicals, paints, etc. A unique express system involves direct delivery of goods within 24 hours (no more than 700 km). A large number of additional services are offered - packaging, storage, insurance, etc. An application for transportation can be submitted both in the office and through the personal account of TK Kit.
tk-kit.ru— official website of TK Kit
Registration and login to your personal account
To take advantage of the full range of services through the official website, you need to register a TK Kit personal account on it. To create an account, you do not have to be a client of a transport company - this opportunity is available to any ordinary user.
The procedure is as follows:
- open the main page of the site tk-kit.ru;
- click on the “Cabinet” button - located at the top right;
- click on the “Get access” link - located below the authentication form;
- fill out a short form - here you need to select your status (individual entrepreneur, individual or representative of a legal entity) and then enter your city of residence, full name, phone number, e-mail, Taxpayer Identification Number (for entrepreneurs) and the name of the organization, checkpoint, Taxpayer Identification Number (for a representative legal entity);
- read the received SMS containing your login and temporary password - after authorization you are prompted to change the password to a more convenient one.
Now you can log into your TK Kit personal account, to do this:
- go to the transport organization's website at tk-kit.ru;
- click on the “Cabinet” button;
- In the login form that appears, enter your password and login;
- click "Login".
In case the client has forgotten the password, a “Restore access” link is provided under the authorization form. After clicking, you need to enter your login in the field that opens. If the login is also lost, indicate the phone number linked to your TK Kit personal account - an SMS with a temporary login/password will be sent to it.
KIT transport company: personal account
Personal account features
The functionality that is available through the account gives the user the following capabilities:
- tracking cargo transportation using the delivery status check function;
- using the built-in template to create an order;
- viewing the history of received notifications;
- checking account balance;
- displaying detailed information on each of the placed orders - delivery and payment status, information about transportation participants, delivery costs, as well as cargo parameters;
- viewing photos of delivered/shipped goods;
- adjusting the frequency of notifications that arrive on a linked phone or email;
- generation and printing of reconciliation reports, order detail forms, work completion certificates, invoices for payment and marking labels;
- setting up a list of orders using filters - by period of interest, status, etc.
Any features of a personal account are available to both legal entities and individuals. Users carry out transactions independently, without visiting the client center.
For unregistered users
Some actions on the site can be performed without registration:
- find out the location of the cargo by receipt number - by clicking on “Track cargo” on the right side of the page, entering data in a new form and clicking “Track”;
- read information about tariffs by hovering the cursor over the “Customers” menu and then clicking on “Tariffs”;
- consult regarding the organization’s services - for this purpose, there is the “Online Consultant” tab in the drop-down menu on the right;
- find out the address of the nearest TC branch;
- place an order by clicking on the button of the same name at the top right and filling out the form that opens;
- Read customer reviews in the “Reviews” section.
Regular partners mostly leave grateful comments. First of all, the professionalism of the employees in working with customers from small entrepreneurs to representatives of large organizations is noted. By concluding an agreement on transport and forwarding services for an enterprise, the client can be sure that the cargo will arrive to the partners exactly on time and without the slightest damage.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
The transport company GTD (GlobalTruckDelivery) or TK Kashalot (formerly called TK KIT) stands out from other logistics companies with fast and inexpensive delivery not only to large cities, but also to the most remote and small towns of Russia, Armenia, Kazakhstan, Kyrgyzstan and Belarus, including to Donetsk and Lugansk, thanks to partnerships with other transport companies providing railway, sea and air transportation. TC GTD also offers a large list of support services, such as cargo packaging, storage services, cargo insurance or freight forwarding support.
Brief information about the company GTD (TK Kashalot)
GTD Company published basic information about tariffs and rules for cargo delivery on its official website gtdel.com
Delivery TK Kashalot
In addition to domestic transportation and between the above countries, the priority direction of the GTD company is transportation from China, including express delivery within 10 days from Manchuria to the Sperm Whale warehouse in Novosibirsk, from where the cargo is then sent to its final destination. These can be small parcels weighing up to 10 kg, or large-sized cargo weighing up to 2500 kg. You can familiarize yourself with the prices and restrictions of such transportation. In about 25 days, Sperm Whale will deliver cargo weighing more than 50 kg from China to Moscow. And from almost any port in the world, TC GTD delivers container shipments from China to Russia in 30 days.
How to track cargo from GTD (formerly TK KIT)
First of all, on the main page of the site in the header or just below there will be buttons “Track cargo”, a form will open where you need to enter the track number or the Sperm Whale invoice number.
Examples of tracking numbers:
- MSZGUB1234567890
- MINMGN1234567890
- KRDMHCH1234567890
- BZLIVN1234567890
- NURSPB1234567890
After entering the invoice number, information about the movement of KIT cargo with the route, dates and time will appear.
In addition to the official Sperm Whale website, it is more convenient to track several track numbers or invoices using.