The most common reason that your gadget does not respond to your touch is freezing software smartphone. Freezes are often associated with the type of budget three-level TLC NAND Flash memory. Although the storage capacity of this memory is larger than other types, its operation speed is not great and is prone to errors.
The result of iPhone crashes on hard surfaces, possible destruction of mechanical or soldered internal connections of circuit elements. IN in this case, the smartphone may periodically reboot or freeze, which results in a lack of response to touches on the touchpad.
And finally, the second and, unfortunately, widely reported reason that the screen does not respond is the destruction of the touch screen. It is not difficult to identify this by carefully examining (preferably with magnification) the surface of the screen for chips or cracks.
The first thing you need to do is try to restore the screen's response using software.
Reset and reboot
First of all, to eliminate the option of freezing, you should turn off and turn on the smartphone. If the device does not respond to a short press, press and hold the power button for about 10 seconds. You can also remove the battery for a short time by removing the back panel of the device.
If freezes recur, you will need to completely reset your phone using the iPhone menu. However, please note that previously installed applications and settings may disappear.
First, for the purity of the experiment, it is recommended to remove the SIM card and memory card and turn on the smartphone without them.
If it doesn't help
The saddest and, unfortunately, common reason. Due to the fact that the surface of the iPhone screen occupies almost half of the device’s area, it reacts not only to touches on it, but is also susceptible to the influence of physical factors: scratches, pressure, shocks, etc.
Even if a preliminary visual inspection for cracks or chips did not reveal anything, there is always the possibility of moisture getting inside the case. If urgent repair measures are not taken, this will lead to oxidation of the loop contacts, short circuit of the contact tracks and failure of the electronics.
If software methods fail to restore the screen response, take the iPhone to a service center for repair.
So, I hope now your gadget responds to all your touches. Don't forget to leave a comment.
Very often, clients come to our service with a problem when the sensor on their iPhone does not work. A number of questions become relevant for our visitors:
1. What caused the breakdown?
2. How to fix the breakdown? Is it possible to fix an iPhone yourself?
3. Where is the video instruction for troubleshooting and is it possible to view it?
We are ready to provide answers to these questions. We will teach you how to diagnose and repair equipment yourself.
To restore the device's functionality, you need to know:
TOP reasons why the iPhone sensor does not work
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7/7Plus price |
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6 price |
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Price installations in rub. |
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| Glass | 8900 Promotion! Promotion until Sunday |
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1300Display with glass (Original) Quality 100% | 25500 Promotion! Promotion until Sunday |
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| Display with glass (Copy) Quality 80% | 14400 5300/6300 1900/2100 3300 3300 1500 2300 1100 490||||||||||||
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Before starting repairs, the iPhone should be diagnosed. We showed how this is done in the quality control section. Once you determine why the sensor is not working well, you can proceed to the next step.
Video instructions: troubleshooting
We made a video about how to repair equipment. You will see how to do it correctly.
You can watch the rest of the videos in the section quality control
Once you have read all the information, you can make the right decision:
1. Bring your phone to a service center, where the iPhone sensor is replaced by highly qualified specialists. They will be able to qualitatively repair the damage. We showed. How to do quality control.
2. Repair the device yourself. If you are confident that you can do everything. Order the necessary spare parts and tools from us.
Sometimes owners of iPhones 6, 6+, 5, 5S, 5C, 4, 4S have to deal with problems with the operation of their phones. For example, it happens that the sensor on the iPhone does not work at all or part of it does not work iPhone sensor. Agree, decide this problem at home is unrealistic. First, you need to diagnose the device and determine the cause of the malfunction. Secondly, you still need to have at least some skills and understand modern electronics (and Apple products are special in their design).
Agree, it is unrealistic to solve this problem at home. First, you need to diagnose the device and determine the cause of the malfunction. Secondly, you still need to have at least some skills and understand modern electronics. Thirdly, as they say, do no harm. Therefore, we strongly recommend that you contact only professionals, only specialists who know their business. Not only will they quickly and effectively fix the problem, but they will also take action when the iPhone sensor needs to be replaced. And the sooner you decide to do this, the better for you, since after time it will be more difficult to fix the breakdown and, accordingly, more expensive.
If the iPhone sensor does not work or the iPhone sensor of another model does not work well, as a rule, this is due to such factors
1. Replacing the iPhone sensor is necessary if the sensor itself is faulty. This is considered the most common reason for poor device performance.
2. The iPhone 6, 6 Plus, 5, 5S, 5C, 4, 4S sensor does not work when the touchscreen control chip fails. This situation happens extremely rarely, but still it has its own fact of existence.
3. Impact or moisture may result in:
Damage to the screen cable;
Corrosion on the display connector or on the PCB connector where the screen is connected;
Damage to PCB tracks, etc.
To identify these problems, you need to do diagnostics, which we provide free of charge.
Prices for our services:
Below you can see the price list for repair work provided by our service center. If you are interested in something, you can also consult by phone.
You may ask why I should choose you.
It's simple, the facts speak about it:
Firstly, we sell spare parts throughout Russia, and because of this, our workshop has spare parts for iPhones. They are only original and only at the lowest prices.
Secondly, for all types of repairs, we give you a guarantee for the entire device, and not for its individual part.
Thirdly, replacing the sensor of iPhone and next-generation smartphones requires only high-quality equipment, which our service center is equipped with.
For example:
A citizen who turned to us for help had a broken iPhone, that is, the iPhone 4, 4S, 5 sensor did not work. This was due to damage to the printed circuit board track due to strong blow. He addressed this problem for the second time. The first time the repairs were carried out by an “underground” workshop, which carried out the repair work incorrectly, using unprofessional equipment. For the second time, a citizen turned to us for high-quality repairs.
So, let's summarize.
Replacing the sensor of iPhone 5 and its advanced models requires only professional intervention and immediate action. Reveal the real reason problems will be helped by diagnostics carried out in our service center at the highest level absolutely free. In addition, you can be calm about your phone, since you will receive a guarantee for the device as a whole.
Some lucky iPhone owners sometimes have to deal with a rather unpleasant problem - the sensor on the iPhone 5S is glitchy. There can be many manifestations and reasons too. But, not the point, it’s more important to know what to do now.
Sometimes you can get by on your own, but in others it’s especially difficult cases You can't do it without a trip to a repair shop. Therefore, in order to decide whether to take the device for repair or heroically save it yourself, you need to figure out what the problem is and what caused it.
So, the main signs of problems in touch screen iPhone:
- The screen does not respond to touch or only responds in certain areas. This may happen all the time or only occasionally;
- The response to touch occurs with a delay;
- The smartphone begins to live its own life: read Chinese blogs, call the Prince of Monaco, and also send vulgar SMS to friends, family and boss;
- Each manifestation has its own reasons, and, naturally, in order to troubleshoot, it is necessary to find out why it happened.
Why doesn't the touch screen work?
If the sensor does not respond to touch at all, this is likely due to mechanical damage, for example, due to a fall. This can also be caused by water penetrating inside the housing.
But it is possible that the problem lies with the OS, especially if the screen is only partially not working. The cause of an operating system glitch may be a simple failure/temporary freeze or an incorrect update.
Also, a certain program, usually downloaded from an unknown source, can cause a sensor to be disabled or malfunction. And it doesn’t have to be “bad” - it just may be incompatible with the current version of the axis or, in general, be illegal among Apple developers.
If the iPhone 6 or 5c suddenly acquired artificial intelligence, and the “rebellion of the machines” took serious turns, then this is probably the work of a virus. Previously, there was no infection for mobile devices, but those days are long gone. Often this is the Autoclicker virus.
If the screen module has already been replaced, it is possible that it was installed incorrectly, something was damaged in the process, or it itself is of poor quality. There is no option - to take it back to the would-be master.
What else can affect the screen's performance?
- The screen matrix malfunctioned;
- One of the device parts has broken down, for example, the corresponding microcircuit;
- Internal contamination and resulting short circuit
IN recent cases without professional help can’t be done, but in other cases there is a chance to cope on your own.
What to do if the sensor on your iPhone is not working properly?
The very first step that works is to reboot the device. This applies to any electronics. In the case of an iPhone, you need to hold the Home and Power buttons for 10-15 seconds. After this, the device will reboot, and perhaps everything will start working.
If it doesn’t help, then more radical methods will be required - a full return to factory settings or rolling back the latest updates. In this case, all data will be cleared, so you should make a backup on your computer before starting this procedure.
It is also possible that dirt has gotten under the protective film of the screen, especially if it is glued poorly. Then you need to remove it, wipe it and stick a new one.
Sometimes, after a fall, protective glass microcracks appear, and air and moisture enter the space between the glass and the screen. An oxide film appears on the touchscreen, and it stops responding to commands or does it poorly. There are no options here - the glass is removed, the screen is wiped and a new protective surface is installed.
It could also be the bumper, which sometimes runs over the screen. Therefore, if everything works fine without it, the protective accessory needs to be replaced with a more suitable one.
As already mentioned, the operation of the axis can be affected by a certain program. For example, the Zillow application leads to similar consequences, especially on the iPhone 5S.
And finally, smartphones do not have a cooling system, so when the processor overheats, for example, on a hot summer day, a protection will be triggered that disables the control functionality. Here you just need to turn off the device and let it cool a little.
How to prevent it?
If all else fails, you will have to go to the nearest workshop. And there they will either make, probably, expensive repairs, or offer to replace the device with a new one.
Therefore, it is better to follow simple rules that will significantly reduce the risks of such breakdowns.
To do this you need:
1 Protect your smartphone from moisture. Do not leave it near containers of water, use it in a bathhouse or while fishing (in any case, be extremely careful), and also do not talk through it in the snow or rain (moisture will inevitably get into the case or under the screen protection). This is where a headset comes in handy. 2 Needless to say, it is highly undesirable to drop it. For extra protection, it's better to carry your favorite toy in a case, even if it doesn't look very nice. 3 Not all bumpers and protective films perform their functions, and sometimes have the opposite effect. A low-quality film gets dirt that scratches the sensor, and an unsuitable bumper itself will wear out the body, and sometimes even interfere with the operation of the screen. 4 You cannot carry the device without a case in your pocket along with metal objects: keys, change, key fobs, etc.Conclusion
In some cases, the suggested tips help, but it is safe to say that if the sensor has started to work intermittently, then this will probably continue in the future.
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There is a function Assistive Touch- therefore, reboot the gadget with the non-working key " Power"Simply enough. However, if the sensor fails, turning off the iPhone is more difficult: you will have to resort to Hard Reset– an operation that can cause damage to the device.
The need to turn off the iPhone without swiping across the screen usually occurs when the device freezes during installation mobile application. The sensor also fails due to physical impact– for example, after a gadget falls to the ground. Most users, when the sensor freezes, immediately apply for warranty repairs, not realizing that they can do without the 45-day wait and fix the smartphone themselves.
The probability that after a reboot the frozen sensor will “resurrect” is 90%. But since the screen does not respond to touches, you will not be able to turn off the smartphone in the usual way - you will have to hard reboot. It is done like this:
Step 1. Press two physical buttons at the same time - " Power" And " Home».
Step 2. Hold them until the Apple logo appears on the screen - about 10 seconds.
Then release the buttons.
Step 3. Wait 4-5 seconds and you will see the home screen of your mobile device.
On iPhone 7, instead of the “Home” button, you need to hold down the volume down key.
How to turn off iPhone if the sensor does not work?
If you just want to turn off the gadget rather than reboot it, you should proceed a little differently:
Step 1. Press " Home» + « Power».
Step 2. Hold the buttons for 4-5 seconds until the screen goes dark, then release them. Don't wait for the “bitten apple” to appear!
After this, you can turn on the smartphone in the usual way - by holding the “Power” button for 2-3 seconds.
A “hard reset” solves not only the problem with the sensor. TO Hard Reset also resorted to if the iPhone began to have poor network reception or consume too much energy.
Possible consequences of a reboot without using a sensor
If you apply Hard Reset once or twice negative consequences definitely won't happen. If you constantly resort to a “hard reset”, there is a risk that the memory module will fail, as a result of which all data stored on the iPhone will be lost. There is a widespread opinion among users: every subsequent Hard Reset increases the likelihood that the memory will “sprinkle”. However, this has not been confirmed by experts.
You should resort to a “hard reboot” only as a last resort - when other methods to solve the problem have already been tried and have not brought any results.
Conclusion
A “hard reboot” is the simplest and fastest measure aimed at restoring the sensor’s functionality. But not the only one. If the user is afraid to produce Hard Reset, he can contact iTunes– the media harvester will restore the device, and along with the restoration, the gadget will reboot. There is an option for the most cautious users: wait until the smartphone is discharged and turns itself off, and then “start” it in the usual way.