On iPhone 5 the apple appears and turns off. What to do if your iPhone won’t boot (the “White Apple” or “Eternal Chamomile” problem)

Popular smartphones from Apple, whatever one may say, it’s the same computer, albeit mobile. And with it, like other representatives of this class of devices, troubles can happen - both hardware and software. One of the common reasons that can happen to them is when iPhone won't turn on, but apple lights up after pressing the Power button.

People call this unpleasant problem the “white apple”. In fact, this is a certain state of iPhone operation, which is characterized by the display of the company logo (a bitten glowing apple) on the screen when you try to turn on the smartphone. In this case, further loading of the device does not continue. However, it does not react to anything and, as usual, does not turn off. What should I do?
The simplest thing you can try is a Hard Reset. But let’s not rush and consider all the options in order.

So, what can be done to restore the phone's functionality if the iPhone does not turn on and the apple is on fire?!
The following methods exist:

Option 1. Hard Reset

We turn off the iPhone using the Hard Reset method, that is, the so-called “hard reboot”. To do this, you need to simultaneously press and hold two buttons: Home and Power for 10 seconds. You must hold it until the device turns on.

Option 2: Reinstall iOS

If the first method does not help, you should try reinstalling the software on your iPhone. To do this, I launch . This is done like this: connect the smartphone to the computer and launch the iTunes program. Next, hold down the Power and Home buttons. You need to hold it for about ten seconds. After this time, you only need to release the Power button. After this, iTunes should see the device (the screen will remain dark).
Well, then the program should offer to restore the device from a backup and reinstall iOS.

Then, after the device is restored, update it software.

Option 3. Picking Cydia

This method is an alternative to the previous one if you do not want to restore the device or for some reason cannot do it while the iPhone does not turn on or off, but the glowing apple is on.

I'll do a little here digression. The fact is that very often the reason that the iPhone does not turn on is the installation of some third-party application that either did not install correctly or does not work correctly. Then you should try to remove it and restart your smartphone. Another equally common reason is Cydia tweaks.

To restore the functionality of an iPhone that has an apple light on the screen and does not disappear, let’s try loading it without Cydia tweaks. To do this, turn off the device, press the volume up button - “+” and keep it pressed until iOS loads without Cydia tweaks. If loading in this mode is successful, the reason is clearly the last installed Tweak. Remove it and the device will work again.

If it still does not load, then reboot it again. Then after 5 minutes try calling your iPhone.
If you manage to get through, great! This indicates that the phone's loading is interrupted at the very last moment launch the OS. Then you need to try to access the file system through the iTools or iFunBox programs and, with their help, look for the files responsible for the malfunction.

Otherwise, whether you like it or not, in order to remove the burning apple on the phone screen, you will still have to reinstall the iOS using the method that I described earlier.

Note: This instruction is suitable not only for iPhone 4, 5 or 6 smartphones, but also for iPad tablets, because both have the same operating system installed, which means that the apple can burn on the iPad and it will not turn on or off .
Good luck and stable work!

If you are faced with a situation where your favorite iPad does not turn on, the “apple” light is on and goes out, do not rush to take the device to service center. There are several ways in which it is possible to restore the tablet’s operation at home.


Charging check

The very first thing to do if the iPad does not turn on, the “apple” light comes on, then goes out, is to check the charge level of the device. It is possible that you missed the signal on the iPad screen that its battery is low. In this case, the charging icon itself may not blink - the iPad will respond to complete discharge with a completely black display, on which the Apple logo will appear for only a second. Even if the tablet “hangs on the apple”, the cause of the malfunction may be the same.

Your actions in this case:

  • connect the iPad, whose “apple” light is on and then turns off, to the “native” charger (chargers from phones, iPad mini and other Apple gadgets are not suitable)
  • wait at least 20 minutes
  • start iPad again

Using exactly “native” charger extremely important. Analogue chargers can overheat the iPad while it is connected to the network, which leads to various problems in its operation. Incorrectly used iPads freeze when turned on and stop charging altogether. The iPhone and iPod freeze in the same way.

If after charging your iPad still does not turn on, also check that the charging cable and socket are working properly - connect some other phone or smartphone to them and make sure that they are charging. If the gadgets work with this cable and socket, move on to other methods to restore your iPad.

Restarting the device

Another way to restore any Apple smartphones when the iPad does not turn on, the “apple” lights up and goes out is to reboot the device. This is done in three steps:

  • Press the Home and Sleep keys simultaneously
  • hold them for 10-15 minutes until the “Apple” logo appears on the display
  • wait until the tablet reboots

This reboot method restores almost all Apple gadgets in case of any software failures. This method is often used after installing a tweak from Cydia or a jailbreak, after which the iPad freezes quite often.


Reflashing the gadget via iTunes

This is a rather aggressive way to deal with software errors, but if the iPad “hangs on the apple” and stubbornly does not turn on, then flashing the firmware is the last thing you can try at home. The bad thing about this method is that you risk erasing all or part of the data on your device after updating your iPad. This will happen if you have not saved in the recent past backup copy iPad in iTunes.

Flashing in situations where iPads freeze when turned on is performed in several stages:

  • install latest version iTunes on your computer
  • connect an iPad to your PC that turns off or constantly reboots on Apple
  • select the appropriate device type in the program settings and wait until the program downloads the latest software version for it
  • Press and hold the Power and Home buttons on the iPad at the same time - an “apple” will appear on the iPad screen and go out
  • follow the instructions in the iTunes dialog that launches on your PC screen

The program will offer you to configure an iPad that is frozen and will not turn on as completely new (with a return to factory settings and complete loss of all data) or restore the latest backup.

Repair for mechanical damage

All of the methods described are suitable for home DIY repair of an iPad that is frozen and will not turn on, provided that the damage to the device was not mechanical. If your tablet turns off and no longer boots after being dropped, a broken cable may be the reason why the device keeps rebooting.

Additional signs of this are the following interference:

  • When turned on, the screen lights up and flashes
  • streaking and other image defects are observed before the image fades out
  • the "apple" that appears is a fuzzy white color

If your iPad turns off due to mechanical damage, do not attempt repairs by disassembling the device yourself. Try rebooting the tablet or charging it using the method described above, and then flash the device. If none of the methods help, and the iPad reboots and goes dark, take it to a service center.

The most profitable option is to entrust Yuda to the performers. They will restore a tablet that does not turn on or charge as quickly as possible right at your home:

  • solder the broken cable
  • replace broken screen glass
  • will carry out professional software installation

Any iPad model that reboots on Apple will work like new after the update.

Apple won't turn on or burns? Your favorite device has never let you down, but now there’s only a black screen and the famous logo in the middle? You are not the first to encounter such an unexpected problem. But we know - hopeless situations in the world of technology there cannot be.

Anyone who owns an Apple gadget can be called lucky. After all this product considered the most relevant in the world. And if you are used to using your favorite iPad, the appearance of malfunctions will probably come as a surprise to you. Don't be upset prematurely possible reasons There are plenty of things that don’t turn on and the apple burns, and they’re not as scary as they seem.

Most likely, you simply did not clear the cache in time or did not monitor the state of the memory. Similar minor troubles also happen after running many applications at the same time. And the software, unfortunately, sooner or later becomes outdated.

We will quickly bring your assistant back to life

But what to do if an incident occurs? There is no going back, so don't panic!
  • The first thing we recommend doing is simply turning off the device and starting it again. iPad still won't start, apple is burning? Proceed to more complex operations.
  • A hard reboot may help. Press the button with the house called “Home” and turn on the gadget at the same time. If within fifteen seconds your pet shows no signs of life, release the keys.
  • Have you already tried all the combinations and nothing helps? Most likely the problem is in the firmware. In this case, the indispensable iTunes program will help you. Return to factory settings and breathe a sigh of relief.
  • If all of the above tips don't help you, don't despair. Give your favorite gadget a break from uninterrupted operation. Many users find in the morning that everything has fallen into place.
If in the morning your hands reached out to your favorite device, and on the screen you saw the same picture as yesterday: the apple is on fire and does not turn on, then it’s time to take the problem seriously. Risk in this situation is inappropriate. Don't overestimate own capabilities and repair the gadget yourself. Don’t turn to amateur craftsmen, although of course, among your friends there will be someone who likes to tinker with phones and tablets.

Previously, you would have trusted an experienced acquaintance, but not now. After all, we are talking about an expensive and beloved iPad! And this means that it’s time to see a real master. Only a qualified person can make accurate diagnostics and quality repairs.

After trying to turn on, your iPhone is frozen on the apple and no longer responds? This indicates that a serious error has occurred in the system, which the device cannot solve on its own. Be prepared to have to restore your iPhone. Below are all possible ways, which will help to effectively solve the problem that has arisen.

Diagnosis of the problem

The “eternal reboot” of the iPhone occurs due to a failure of the standard algorithm of actions that are necessary to turn on the smartphone. It is possible that the smartphone cannot access the central processor, check the memory and configure internal components.

There are only three reasons that provoke a “perpetual reboot” of the phone:

  • IOS updates, restoration and transfer of data from a computer to an iPhone and other actions during which a third-party device gains access to the functions of the phone’s cores. Perhaps the error was caused by defender programs, a faulty cable or USB port;
  • Have you done Jailbreak? The risk of system errors increases significantly if you jailbreak your iPhone. The device is more susceptible to viruses and third-party bots;
  • Hardware problems. When turning on the iPhone, it first checks the functionality of the hardware components and, if important elements do not “respond”, the phone cannot continue to start. This way the apple logo doesn't disappear and nothing happens.

Solution #1. Hard Reset

A hard reboot helps 99% of the time. However, user data is not saved. After the reboot, all your personal files will be deleted. We advise you not to make a backup of your data, because its contents may contain utilities and options that caused the freeze.

To do a Hard Reset, press and hold the Home button and the Power button until the Apple icon disappears. Next, animated gears will appear on the screen, indicating the start of the system rollback process.


Hard Reset will end in 5-10 minutes. Then the iPhone will turn on. You'll need to do the basic phone setup again (sign in to your Apple ID, set up the fingerprint scanner, etc.).

Solution #2. Working in DFU mode

If a hard reboot does not bring any results, you need to run the DFU operating mode - updating the standard phone firmware. This option allows you to enable automatic diagnosis and troubleshooting of the microprocessor.

As a result of DFU, peripheral software will be rolled back, without proper operation which hardware components cannot start.

Connect your iPhone to your personal computer and open the iTunes for PC utility. Make sure your phone is turned off. Press and hold the Power and Home buttons for 8 seconds. Then release the "Power" button, but still hold down the "Home" button until the message "iTunes has detected an iPhone in recovery mode" appears in the main iTunes window.


Next, in the program on your PC, press the OK key to start the process of rolling back the microprocessor firmware. Do not disconnect your computer or iPhone from your PC until the DFU recovery is complete. This may result in the phone being completely inoperable.


Solution #3. Connecting loops

Perhaps, after a recent phone repair, the motherboard cables were not connected securely. Turn off your phone and open the back cover. Then check the connections of all the cables shown in the figure. If necessary, disconnect and reconnect the component using a spudger or plastic spatula.

You can find any instructions for self-repairing an iPhone on our website, or call a specialist for to any place convenient for you.

The apple lights up on the iPhone, after which the smartphone turns off - the formulation of one of the most common iPhone problems. It can appear really suddenly. Many users who encountered the problem claim on our website that their smartphones turned into a “brick” after simply making a call, deleting some applications from the device, or other very standard actions. Whatever the reason why your iPhone is in this state, these instructions will help solve the problem.

Step 1. Connect your iPhone to your computer using a USB cable and launch iTunes. Make sure iTunes is updated to the latest version. You can check for iTunes updates on Windows in the program menu " Reference» → « Updates", on Mac under the " tab Updates» on Mac App Store. You can download the current version of iTunes at official Apple website .

Step 2: Press and hold the buttons at the same time Home And Nutrition on iPhone and hold them for 10 seconds.

Step 3. Then release the Power button and continue holding the button Home until iTunes detects the device in recovery mode (about 10 seconds).

Step 4: In iTunes, click " Restore iPhone» and confirm the start of recovery. Important! All media files and other device data will be erased. It will also be installed on iPhone newest version iOS for your device.

Step 5. In the window that opens, click “ Next" And " I accept».

Please note that iTunes will initially download from Apple servers the information required for the device. iOS version and only after that the restoration will begin. You can monitor the progress of the firmware download by clicking on the button in the upper right corner of iTunes.

It is also necessary to emphasize that after connecting the iPhone to iTunes in DFU mode, nothing will be displayed on the smartphone screen. And only when iTunes downloads the firmware and begins direct recovery, a progress bar will appear on the iPhone display.

After successfully restoring the iPhone, all that remains is to perform the initial setup and start using the device.

What to do if iTunes does not detect iPhone in DFU mode

There are several reasons why iTunes may not detect an iPhone in DFU mode, ranging from: old version iTunes, ending with a technical malfunction. Before going to a service center or starting repairs yourself, it is recommended to check the integrity of the USB cable and USB port. Ideally, you can try connecting your iPhone to iTunes on another computer using a working cable.

In addition, the problem may be an iTunes error. In this case, iTunes must be reinstalled, but done correctly, removing program components strictly in the following order:

  • iTunes.
  • Apple Software Update.
  • Apple Mobile Device Support.
  • Bonjour.
  • Apple Application Support (32-bit).
  • Apple Application Support (64-bit).

An extensive guide on how to properly reinstall iTunes is available.

If nothing helps to get the iPhone detected in iTunes in DFU mode, then there is a high probability of a technical problem. In most cases, the culprit is the battery and after it iPhone replacement begins to function normally again. Detailed instructions Information on how to replace the battery yourself on various iPhone models is presented on our website.