Buying a ticket to a concert, sporting event, or theatrical performance For most of us, this is a fairly common thing. Even if we only go out into the world a couple of times a year, there are still usually no difficulties in purchasing tickets. We contact ticket agents, ticket offices concert halls, theaters, stadiums or purchase tickets on the Internet.
Surely many have noticed that the price of a ticket to an event can fluctuate depending on the seller and the time when the ticket is purchased.
The difference between buying a ticket in advance and 10 minutes before the start is generally clear: organizers encourage early ticket purchases because they want to quickly return the money spent on organizing the event (artist's fee, wages of those involved, advertising campaign).
But the issue of fluctuations in ticket prices from different sellers is somewhat more complicated. And the point here is not only the desire of an individual seller to enrich himself at our expense. The fact that the seller receives a certain remuneration for his services by providing us with the opportunity to buy a ticket and get to the event is quite normal and legal. However, the seller's compensation may consist of several elements. It all depends on the content of the agency agreement concluded between the organizer and the agent. Besides, great value has the length of the chain of intermediaries - agents and subagents.
A short chain consists of at least three elements: performing artists, concert organizers and visitors buying a ticket to the event. If the artists are in direct contact with the organizer, who provides them with a platform for performance and at the same time is engaged in the sale of tickets, then the cost of the ticket depends on the wishes of the artists (fee for the performance), the expenses of the organizer (rent of premises, wages of those involved, rental of equipment, advertising, etc.). ) and his own remuneration, as well as the number of places. The scheme is quite simple.
Now let’s imagine that you don’t want to attend a performance. local group, but a concert by a world-class artist. The number of links in the chain will increase. Firstly, the star must be invited, and here, in addition to the performer himself, all sorts of agents, managers, foreign intermediary companies and other interested parties appear on stage.
Secondly, the number of possible visitors to the event increases greatly, and, consequently, the number of tickets for sale. To cover maximum quantity who want to sell tickets, the organizers have to resort to the mediation of ticket agencies and sellers. Ticket agencies, in turn, can turn to intermediaries - smaller distributors.
It is clear that none of them work at a loss. The agency fee may consist of a certain percentage of each ticket received; in this case, the organizer shares part of his income with the ticket agencies, but the initial cost of the ticket remains unchanged. Another option is to increase the cost through the so-called service fee. A service fee is a fixed amount that the seller charges us additionally as a fee for his services in selling us a ticket.
Famous folk wisdom teaches us not to pursue cheapness, since “the miser pays twice.” On the other hand, no one is interested in overpaying or feeding speculators. Proper planning of free time and obtaining information about events in advance will allow you to save money when purchasing tickets. And modern computer technologies will make it possible to buy electronic ticket without leaving home and at a competitive price.
Glossary:
Agent's fee– cost of ticket agency services. Most often it consists of a certain percentage of the nominal value of the ticket from the proceeds from the sale of tickets. The agency fee is negotiated individually in an agreement concluded between the organizer/promoter and the ticket agency (or between the ticket agency and subagents), and may vary depending on the number of tickets sold, the speed of their sale, the price category of seats, tariffs, etc.
Artist– a person or group of people providing entertainment services.
Ticket agency– is engaged in the sale of tickets to the end consumer directly or through the mediation of subagents. For the sale of tickets provided by the organizer, the ticket agency receives an agency fee, which is negotiated individually each time within the framework of the concluded agency agreement.
Organizer / Promoter– is the main person responsible for holding the entertainment event. Negotiates with the artist or his agent, fulfills the artist’s requirements for a full performance, pays fees, organizes arrival, accommodation, security and other issues related to the artist’s performance. Organizes a venue for a spectacular event, calculates the cost of the event and sets the nominal cost of the ticket. Produces ticket stock and transfers it to ticket agencies for sale.
Venue– location of the event. It includes the premises and the infrastructure necessary for its full functioning (material, technical, information, human and other resources). The access control system (ACS) plays a key role in the operation of the site during the event.
Artist Representative/Overseas Company– intermediaries who make it easier for organizers/promoters to contact artists and agree on holding a spectacular event, own databases of artists, the terms of their cooperation and sometimes the rights to organize their performances.
Service fee is an additional cost to the face value of the ticket, an additional amount charged ticket agent from the end consumer for providing the opportunity to buy a ticket and attend a spectacular event. The service fee is subject to VAT.
Subagent– an intermediary in the sale of tickets between the ticket agency and the end consumer. For the sale of tickets, a service fee is charged to the end consumer.
If you have any questions about how the ticket market for entertainment events works, write to us.
And next time we will touch on the topic of ticket market speculators.
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Outsourcing of cash transactions is a fairly new and not fully developed type of service on the Russian market. This system appeared as a result of the desire to increase the company’s efficiency, quality of service, and at the same time reduce its costs. The insufficient number of highly qualified accountants contributed to the introduction of outsourcing to improve the document flow process and the stability of cash transactions.
Our company provides high-quality services for document management and outsourcing of cash transactions.
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We also provide cashier outsourcing services, which will allow you to save time and effort, which are largely spent on finding qualified specialists who can be entrusted with such a responsible task as cash transactions. In addition, this is very convenient if you need to replace an employee while on sick leave. There is no need to register it as a staff member for this period.
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Confidentiality Agreement
and processing of personal data
1.General provisions
1.1. This agreement on confidentiality and processing of personal data (hereinafter referred to as the Agreement) was accepted freely and of its own free will, and applies to all information that Insales Rus LLC and/or its affiliates, including all persons included in the same group with LLC "Insails Rus" (including LLC "EKAM Service") can obtain information about the User while using any of the sites, services, services, computer programs, products or services of LLC "Insails Rus" (hereinafter referred to as the Services) and in during the execution of Insales Rus LLC any agreements and contracts with the User. The User's consent to the Agreement, expressed by him within the framework of relations with one of the listed persons, applies to all other listed persons.
1.2.Use of the Services means the User agrees with this Agreement and the terms and conditions specified therein; in case of disagreement with these terms, the User must refrain from using the Services.
"Insales"- Society with limited liability“Insails Rus”, OGRN 1117746506514, INN 7714843760, checkpoint 771401001, registered at the address: 125319, Moscow, Akademika Ilyushina St., 4, building 1, office 11 (hereinafter referred to as “Insails”), on the one hand , And
"User" -
or individual having legal capacity and recognized as a participant in civil legal relations in accordance with the law Russian Federation;
or legal entity, registered in accordance with the legislation of the state of which such person is a resident;
or individual entrepreneur registered in accordance with the laws of the state of which such person is a resident;
which has accepted the terms of this Agreement.
1.4. For the purposes of this Agreement, the Parties have determined that confidential information is information of any nature (production, technical, economic, organizational and others), including the results of intellectual activity, as well as information about methods of implementation professional activity(including, but not limited to: information about products, works and services; information about technologies and research works; information about technical systems and equipment, including software elements; business forecasts and information about proposed purchases; requirements and specifications of specific partners and potential partners; information related to intellectual property, as well as plans and technologies related to all of the above), communicated by one party to the other in written and/or electronic form, expressly designated by the Party as its confidential information.
1.5. The purpose of this Agreement is to protect confidential information that the Parties will exchange during negotiations, concluding contracts and fulfilling obligations, as well as any other interaction (including, but not limited to, consulting, requesting and providing information, and performing other instructions).
2. Responsibilities of the Parties
2.1.The parties agree to keep all confidential information received by one Party from the other Party during the interaction of the Parties, not disclose, disclose, make public or otherwise provide such information to any third party without the prior written permission of the other Party, except for the cases specified in the current legislation, when the provision of such information is the responsibility of the Parties.
2.2.Each Party will take all necessary measures to protect confidential information using at least the same measures that the Party uses to protect its own confidential information. Access to confidential information is provided only to those employees of each Party who reasonably need it to perform their official duties under this Agreement.
2.3. The obligation to keep confidential information secret is valid within the validity period of this Agreement, the license agreement for computer programs dated December 1, 2016, the agreement to join the license agreement for computer programs, agency and other agreements and for five years after termination their actions, unless otherwise separately agreed by the Parties.
(a) if the information provided has become publicly available without a violation of the obligations of one of the Parties;
(b) if the information provided became known to a Party as a result of its own research, systematic observations or other activities carried out without the use of confidential information received from the other Party;
(c) if the information provided is lawfully received from a third party without an obligation to keep it secret until it is provided by one of the Parties;
(d) if the information is provided at the written request of the authority state power, other government agency, or local government body in order to perform their functions and its disclosure to these bodies is mandatory for the Party. In this case, the Party must immediately notify the other Party of the received request;
(e) if the information is provided to a third party with the consent of the Party about which the information is transferred.
2.5.Insales does not verify the accuracy of the information provided by the User and does not have the ability to assess his legal capacity.
2.6.The information that the User provides to Insales when registering in the Services is not personal data as defined in Federal law RF No. 152-FZ dated July 27, 2006. "About personal data."
2.7.Insales has the right to make changes to this Agreement. When changes are made to the current edition, the date of the last update is indicated. The new version of the Agreement comes into force from the moment it is posted, unless otherwise provided by the new version of the Agreement.
2.8. By accepting this Agreement, the User understands and agrees that Insales may send the User personalized messages and information (including, but not limited to) to improve the quality of the Services, to develop new products, to create and send personal offers to the User, to inform the User about changes in Tariff plans and updates, to send the User marketing materials on the subject of the Services, to protect the Services and Users and for other purposes.
The user has the right to refuse to receive the above information by notifying in writing to the email address Insales -.
2.9. By accepting this Agreement, the User understands and agrees that Insales Services may use cookies, counters, and other technologies to ensure the functionality of the Services in general or their individual functions in particular, and the User has no claims against Insales in connection with this.
2.10.The user understands that the equipment and software, used by him to visit sites on the Internet, may have the function of prohibiting operations with cookies (for any sites or for specific sites), as well as deleting previously received cookies.
Insales has the right to establish that the provision of a certain Service is possible only on the condition that the acceptance and receipt of cookies is permitted by the User.
2.11. The user is independently responsible for the security of the means he has chosen to access his account, and also independently ensures their confidentiality. The User is solely responsible for all actions (as well as their consequences) within or using the Services under the User’s account, including cases of voluntary transfer by the User of data to access the User’s account to third parties under any conditions (including under contracts or agreements) . In this case, all actions within or using the Services under the User’s account are considered to be carried out by the User himself, except in cases where the User notified Insales of unauthorized access to the Services using the User’s account and/or of any violation (suspicion of violation) of the confidentiality of their means of accessing your account.
2.12. The User is obliged to immediately notify Insales of any case of unauthorized (not authorized by the User) access to the Services using the User’s account and/or of any violation (suspicion of violation) of the confidentiality of their means of access to the account. For security purposes, the User is obliged to independently safely shut down work under his account at the end of each session of working with the Services. Insales is not responsible for possible loss or damage to data, as well as other consequences of any nature that may occur due to the User’s violation of the provisions of this part of the Agreement.
3. Responsibility of the Parties
3.1. The Party that has violated the obligations stipulated by the Agreement regarding the protection of confidential information transferred under the Agreement is obliged, at the request of the injured Party, to compensate for the actual damage caused by such violation of the terms of the Agreement in accordance with the current legislation of the Russian Federation.
3.2. Compensation for damage does not terminate the obligations of the violating Party to properly fulfill its obligations under the Agreement.
4.Other provisions
4.1. All notices, requests, demands and other correspondence under this Agreement, including those including confidential information, must be in writing and delivered personally or via courier, or sent by email to the addresses specified in the license agreement for computer programs dated 12/01/2016, the agreement of accession to the license agreement for computer programs and in this Agreement or other addresses that may subsequently be specified in writing by the Party.
4.2. If one or more provisions (conditions) of this Agreement are or become invalid, then this cannot serve as a reason for termination of the other provisions (conditions).
4.3. This Agreement and the relationship between the User and Insales arising in connection with the application of the Agreement are subject to the law of the Russian Federation.
4.3. The User has the right to send all suggestions or questions regarding this Agreement to the Insales User Support Service or to the postal address: 107078, Moscow, st. Novoryazanskaya, 18, building 11-12 BC “Stendhal” LLC “Insales Rus”.
Publication date: 12/01/2016
Full name in Russian:
Limited Liability Company "Insales Rus"
Abbreviated name in Russian:
LLC "Insales Rus"
Name in English:
InSales Rus Limited Liability Company (InSales Rus LLC)
Legal address:
125319, Moscow, st. Akademika Ilyushina, 4, building 1, office 11
Postal address:
107078, Moscow, st. Novoryazanskaya, 18, building 11-12, BC “Stendhal”
INN: 7714843760 Checkpoint: 771401001
Bank details:
June 27 deputies State Duma adopted in the third - final - reading a bill aimed at combating ticket resellers, as well as regulating the rules for the return and sale of tickets for cultural and entertainment events. The law against the so-called “ticket mafia” should come into force on September 1, 2019.
What kind of law is this about the “ticket mafia” and what kind of tickets are we talking about?
In the first reading, the bill “On Amendments to the Law of the Russian Federation “Fundamentals of Legislation of the Russian Federation on Culture”” was considered by deputies of the State Duma on January 15, 2019. The document regulates the rules for the purchase, sale and return of tickets to museums, theaters, circuses, and concerts. It also applies to subscriptions and the sale of excursion vouchers to exhibitions, entertainment, cultural and educational or theatrical events. It's like paper tickets, purchased at the box office, and about electronic ones.
During the review, fines for resale of tickets were removed from the original version, and the procedure for their return was more clearly defined.
Who can sell tickets?
According to the text of the law, the sale of tickets can also be carried out by an authorized organization with which the theater, museum, circus, concert company, musical or dance group etc. concludes an agreement. Similar requirements apply to individual entrepreneurs. The document also states that the organization has the right to allow an authorized person to transfer, under an agreement, to another person the rights and obligations for the sale of tickets, subscriptions and excursion vouchers for entertainment events. The transfer of rights and obligations is carried out in accordance with civil law.
The law prohibits selling tickets at a premium, but allows charging for additional services: for example, for booking or delivery. This fee must be less than 10 percent of the ticket price, “unless otherwise provided in an agreement entered into by the performing arts organization or museum with an authorized person,” the document notes.
Will it be possible for the buyer to sell a previously purchased ticket?
In the first version of the bill, it was proposed to introduce a fine of 300 thousand rubles even for a one-time resale of a ticket by an unauthorized person. By the third reading, this clause was removed, and now a person can subsequently sell a ticket purchased for himself at a price no higher than the face value. The document notes that this is a one-time sale.
What about personalized tickets?
The law also defines the rules for the sale and use of personalized tickets. When purchasing a personalized ticket, you must present a passport or other identification document. You must take the document with you to a concert, theater, circus or other event and show it at the entrance. You cannot enter using someone else's passport. A citizen will not be allowed into the hall even if there are corrections, blots or errors in personal data on his personal ticket or subscription.
How will ticket returns be handled?
If a person decides not to go to a play, concert or similar event, then ten days before the event he will be able to return the full cost of the ticket. If the ticket is returned no later than five days in advance - no less than half, within five to three days - no less than 30%. If there are less than 72 hours left before the start of the event, then cultural institutions have the right to refuse to refund the money for the ticket.
A similar return procedure is provided for subscriptions. It is clarified that the first day of validity of the subscription is considered to be the first event indicated in it. Institutions may not accept refunds of tickets and subscriptions (including personalized ones) sold under a promotion or special program.
If the event is canceled due to the fault of the organizer, the buyer may either be asked to attend at another time, or offered an alternative, or a refund. Refunds of tickets due to documented circumstances of illness or death of family members will be carried out in accordance with government regulations.