Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and concise as possible.
If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.
Warranty and responsibility
A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.
Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.
Free diagnostics
This is very important and has already become a rule good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.
Service repairs and delivery
A good service values your time, so it offers free delivery. And for the same reason, repairs are carried out only in the workshop of a service center: correctly and according to technology can only be done in a prepared place.
Convenient schedule
If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00
The reputation of professionals consists of several points
Company age and experience
Reliable and experienced service has been known for a long time.
If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored.
They trust us and convey complex cases other service centers.
How many masters in areas
If there are always several engineers waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of right away.
2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices
Technical literacy
If you ask a question, a specialist should answer it as accurately as possible.
So that you can imagine what exactly you need.
They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.
If the owner of an iPhone 4 has a problem, most likely one of your microphones is broken. There are two of them in this model. The service center will replace the structural part with a new one. If sound problems appeared after the gadget was dropped or hit, you have problems with the audio controller. This part must be replaced as soon as possible. This must be done at a trusted service center.
Sometimes sound problems occur for the following reasons:
- Problems with the headphone plug.
- Closing the adapter. In this situation, you need to carefully pull out the headset and restart the gadget.
- Many years of iPhone use. Most often you have to replace the audio connector or the upper audio cable.
- Using Bluetooth. In this situation, you need to go to your phone's settings and turn off Bluetooth.
Sometimes the user, without realizing it, presses the side key during a conversation, which turns on silent mode. In this situation, it is necessary to check which mode is activated and whether the volume on the iPhone is reduced.
The reason for this is the installation of suspicious programs. The user must remember which applications he installed recently. Only after deleting the application and rebooting will the iPhone function normally again.
There are no specific patterns that would accurately indicate the presence of problems. An experienced technician carefully examines the device, checks it, and only then begins repairs.
There are many reasons for failure:
Liquid got into the lower area, where the iPhone microphone is located.
The mesh is clogged with dust and dirt and does not allow sound to pass through, so it is hard to hear. The mesh itself is not visible from the outside; it is located immediately behind a row of small round holes in the lower end of the aluminum iPhone case. This is the simplest case - you just need to carefully clean it from the outside and at the same time disassemble the smartphone and clean the mesh from the inside.
Not everyone is well versed in electronic devices. Sometimes a person may confuse the speaker and microphone. The problem may simply be in the dynamics.
The cable through which the signal goes to the microphone may fail.
The audio microcircuit itself rarely, but still breaks down and fails. This can happen when dropped or exposed to liquid, or simply burn out on its own over time.
The average repair price for such symptoms is from 600 to 1800 rubles, depending on the defect.
If, when talking on an iPhone 6S, your interlocutors complain that they can’t hear you well, then the most probable cause the microphone is faulty. Turn on the voice recorder, speak a few words into the microphone located at the bottom of iPhone 6S, and listen to the recording. If you hear a sufficiently loud and clear sound without distortion or extraneous noise, the microphone is working. Consequently, another malfunction was the “culprit” for poor hearing.
Sound controller damage
One of possible reasons the fact that your interlocutors cannot hear you is damage to the sound controller, that is, a microcircuit designed to decode a digital signal and convert it to analog (and vice versa). The controller (also known as an audio codec) is responsible for voice encryption - transforming sound into a digital signal, which, through mobile network is transmitted to your interlocutor. Controller failure may cause a whole series malfunctions that, at first glance, are associated with completely different elements of the phone: polyphonic speaker, microphone, etc. Damage to the audio codec is most often associated with violation of the operating conditions of the iPhone 6S:
In addition, the controller may be damaged as a result of a short circuit on the motherboard caused by a power surge while charging the smartphone.
Signs of a faulty audio controller
Only specialists can accurately determine the cause of problems, but there are some specific signs, indicating that there is something wrong with the iPhone 6S audio controller:
- Interlocutors complain of intermittency/complete absence of sound, as well as extraneous noise during conversation;
- Other “oddities” appeared in the operation of the smartphone related to sound capture and playback of audio files;
- Audio files play normally, but audio notifications are played with severe distortion or are completely absent;
- The sound is very distorted or completely absent when recording video or audio using your phone.
Damage to the controller is a serious failure, which may be a symptom of more serious problems. But even this malfunction in itself makes further operation of the phone impossible. To get professional help, contact Euroservice - our technicians will quickly identify the cause of the breakdown, fix it and return you to a fully functional iPhone 6S.
Can't hear the person you're talking to on your iPhone 7 or the sound is too quiet? The reasons for the defect are as follows:
- ● the speaker volume during a conversation is reduced to a minimum;
- ● the device is in “Mute” mode;
- ● the headset was removed incorrectly;
- ● signal quality cellular communications;
- ● the front speaker is clogged;
- ● firmware bug;
- ● the front speaker is damaged;
- ● speaker cable defect;
- ● codecs or printed circuit board are faulty.
Why can't you hear your interlocutor on iPhone 7 | 6S?
You can’t hear your iPhone 10 interlocutor, but the day before you used headphones? If you disconnect the headphones from your phone incorrectly, your phone will continue to operate in headset mode. In this case, you will not hear anything through the front speaker. To resolve this issue, reconnect and remove the headset correctly, or restart your phone.
Often the reason for poor hearing lies in the quality of your operator's signal. I can't hear the person I'm talking to on my iPhone 6S? Try switching to speakerphone. If nothing has changed, it's probably not the phone's fault, but the operator's. You can completely dispel doubts by listening to any audio file, switching the sound through the front and rear speakers. Any complaints about the sound quality? Contact your operator's office.
The next thing you can check yourself is whether the speaker is clogged with dirt. While in pockets and bags, the device is constantly in contact with lint and dust. This may be the reason why you cannot hear your interlocutor on your iPhone. The solution is to clean the front speaker.
Can't hear your interlocutor on iPhone 7 | 7 Plus periodically, the defect appears and disappears? The reason may be the way iOS works. To fix it, you will have to reinstall or update the operating system.
Falls or moisture getting under the phone case are the main causes of device breakdowns. In case you can’t hear your interlocutor iPhone 7 | 8 | X, the speaker, its cable, and in the worst case, the printed circuit board may be damaged. An experienced technician will be able to accurately determine the repair required in a particular case after a visual inspection of the phone. IN best case scenario It will be enough to restore the contacts of the speaker cable; in the worst case, replace the motherboard or phone with a new one.
What should I do if I can’t hear the person I’m talking to on my iPhone during a call? Unfortunately, many owners of Apple mobile devices face this situation. And not everyone can cope with this trouble on their own. In any case, first you need to understand the reasons.
So, why can’t you hear your interlocutor on your iPhone (iPhone) and what to do?
If the speaker does not work, you first need to figure out where it is located in your device. At the bottom you can see two holes, one of which is responsible for the speaker, and the other for the microphone. If we talk about the connector, which is located in the middle, then it is intended for connecting a cable.
If you cannot hear the person you are talking to on your iPhone, and the sound disappears not from the bottom speaker, but from the one located on the front panel, then there may be several reasons.
The most common situation involves problems with the headphone plug. Usually the owner of a smartphone discovers this shortly after purchase.
As a rule, such a failure is directly related to the short circuit of the 3.5 mm adapter. In this case, the user can try to connect/disconnect the headset several times, preferably sharply, but without damaging the connector. In addition, if you encounter such a problem after using the phone for a long time, most likely it will require a complete replacement of the audio jack and the upper audio cable.
Less often, the sound does not arrive correctly after using a Bluetooth headset. To do this, you need to go to settings and turn off the headset.
It happens that the solution to the problem is much simpler and is due to the fact that the owner is not familiar with the buttons of the device. On the side there is a key that is responsible for turning on/off silent mode. Check if it was accidentally activated and if the volume level is reduced.
If you can’t hear your interlocutor on your iPhone, it is possible that the reason is the installation of third-party programs (both from Cydia and via iTunes). It is important to remember which applications you installed in lately, perhaps after removing them and rebooting the device, the problem will be solved. Moreover, you can take care of a simple reboot after this problem has appeared. To reboot the device, use the Home and Power buttons by holding them down at the same time.
What to do if you can’t hear your interlocutor on your iPhone? Some diagnostic features
As you may have guessed, it is very difficult to identify any patterns that indicate the presence of such problems. Self-diagnosis is also highly discouraged. If you are an inexperienced user, then it is better to start with something simple - check if there is a silent mode, that is, if the Mute mode is activated.
It would be a good idea to check the microphone itself. To do this, just record something on it (for example, your voice). If this is the problem, then it is advisable to immediately contact our service center APPLE-SAPPHIRE. If everything is fine with him, then the problem lies in the connection. Sometimes restoring/updating the firmware helps, but in the absence of the necessary skills and special knowledge, this is also not recommended.
Physical damage cannot be ruled out. For example, a board replacement or other type of repair may be needed. To do this, you need to seek help from our highly qualified craftsmen. We recommend making an appointment with us in advance through the website or by phone call. We also offer the service courier delivery, which will significantly save you time.
The safest and quick way To find out why you can’t hear your interlocutor on an iPhone, seek the help of our specialists. APPLE-SAPPHIRE offers free diagnostics of any Apple device model, which sets us apart from our competitors. Depending on the specific problem, the repair process can take anywhere from 20 minutes to two business days. But we will try to do everything as quickly and efficiently as possible, without making you wait long and without inflating the cost of services.