How to disable subscriptions to apps on iPhone so that it does not automatically renew? Unsubscribe on iPhone and iTunes.
What is a subscription
Some apps and services offer subscription-based access to content. Unlike purchasing a product, a subscription renews automatically at certain intervals - usually once a month. Automatically renewable subscriptions include:
- Apple News.
- Newspapers, magazines.
- Apple Music.
- Internet services like Netflix, Spotify, HBO NOW and large number applications in App Store.
If you wish to discontinue further use of the service, you must cancel your subscription. This must be done at least 24 hours before renewal, otherwise the subscription may not be cancelled.
Control on iPhone
First of all, let's deal with the disconnection on the iPhone. There is nothing complicated: to view the list of subscriptions, just follow these steps:
You can choose a different service/application mode or cancel your subscription. In case of cancellation, it will cease to be valid at the end of the paid period.
If you are charged for a subscription, but it is not displayed in the settings, it means that you signed up for it directly from the provider. To cancel, you must contact the publisher or app developer.
iTunes Refusal
You can cancel further services via iTunes. This is the second method that answers the question of how to disable any subscription to applications on an iPhone:
You can change the terms of service or refuse content. The subscription will expire at the end of the paid period.
iCloud and iTunes Match subscriptions
iCloud and iTunes Match subscriptions are not managed according to the standard scenario, although these services are also provided by Apple. If you want to opt out of additional iCloud storage:
- Open settings.
- Go to the "iCloud" section.
- Select "Storage".
- Click Change Storage Plan.
- Tap “Reduce Volume” or select a different size.
On a computer, the operation is performed in a similar way, the only difference is the location of the settings. On a Mac, go to System Preferences and click on the iCloud icon, and on Windows, launch the iCloud application and select “Storage.”
The streaming music service Apple Music was launched in 2015. It can be accessed from any Apple device, computers running Windows OS and mobile devices running Android OS. The first three months of the service are available free of charge. By the time the trial subscription expires, the user must make a choice whether to switch to a paid subscription or refuse further use of the service. In this material we will tell you how to unsubscribe from Apple Music at any time and from any device.
Types of subscriptions
To better understand what we are dealing with, let's take a quick look at the opportunities provided by the Apple company's streaming service. To start using it, you must have a registered Apple ID, a single identifier that allows you to use all the company's services. By subscribing, the user receives full access to the service from the first day; there are no restrictions on the selection and use of musical compositions.
Taking into account the trial period, we can talk about five types of subscription:
- Free. Available only to new users of the service for a period of three months.
- Individual. Your personal music collection, cost - 169₽ per month.
- Individual annual, cost - 1690₽.
- Family. Access to the music collection for six people, cost - 269 RUR per month. All participants must have previously organized Family Sharing, which allows them to share purchased content.
- Student. Personal collection at a reduced price for college or university students. Valid for up to four years, with a monthly subscription price of 75₽.
It must be said that since the launch of the service, the subscription price for Russian users has not changed. At the same time, some countries lost their free trial period in 2017, which was replaced with a preferential one with a reduced fee.
Now that all the available options and their costs are known, let's figure out how to disable Apple Music. Let's consider the sequence of actions for all devices on which this service is available.
iPhone or iPad
Mobile devices marked with the apple logo are the most widespread. Therefore, first, let’s figure out how to unsubscribe from Apple Music on iOS 9 or 10. The service in these operating systems is accessed from the “Music” program and we will use it to disable it:
- Select the “For You” menu item, indicated by the heart logo.
- A profile sign will appear in the upper right corner of the screen; once you open it, go to the “View Apple ID” section.
- Scroll to Subscriptions and open it.
- Following the list of available usage options is an interactive “Cancel Subscription” button.
After disconnection, the service will work on your devices until the end of the prepaid period, which is counted from the date of subscription on a monthly basis. You can also unsubscribe from your free Apple Music subscription using the same method. As soon as you do this, access to the songs selected during the trial period will be blocked. It is important to remember here that free access is given only once and is not divided into periods. If you turned it on for one day and then turned it off, trial subscription will be considered fully used.
or Windows
On computers to work with the streaming service it is used iTunes program. Let's look at how to unsubscribe from an Apple Music subscription using it. Open the “For You” section again and select “Account Information” under the profile icon. After confirming your password, your Apple ID information will open. Let's rewind them to last section“Settings” and see the “Subscriptions” item in it. Clicking the “Manage” button will open all available options for using the service, including canceling a subscription.
Similar actions can be done from the iTunes “Accounts” menu. Selecting View will also take you to your Apple ID user information. We have just told you how to unsubscribe from Apple Music from this page.
Apple TV
The fourth-generation Apple TV set-top box is the only one in the entire series of these gadgets that is capable of working with the company’s streaming service. Using it, you can also disable your Apple Music subscription. We will now look at how to do this.
You will need to enter the settings menu of the set-top box and, having selected your account, confirm your login using a password. Having completed these manipulations, you will see the already familiar control menu, where you can disable your Apple Music subscription. As you can see, there is nothing complicated about this; the actions on all the devices considered are almost identical.
Android devices
Having opened the possibility of using their music service on Android devices, the guys from Cupertino made a smart marketing move. Some users of this operating system will most likely be able to change their preferences and join the army of fans of Apple products. For those who, having tried the application of the same name, did not find it interesting, there is an opportunity to disable Apple Music. We will now tell you how to do this on Android.
Enter the menu at home page application to go to your account settings. Here you will need to find the subscription management item and disable automatic renewal in it. After the actions taken, the service will work until the expiration of the month that was previously paid.
iTunes Match
All the above methods show you how to unsubscribe from Apple Music on various electronic devices. It is understood that if you refuse to use the service, you will not return to it. While Android users will only be able to access alternatives from other music providers, Mac and Windows users may also be able to choose another option within Apple's system.
We are talking about iTunes Match, another Apple product related to music. Its use allows you, after following the advice on how to unsubscribe from Apple Music, to continue using iCloud as a server for storing your music collection. A special feature of its work is the synchronization of songs already available on the local computer with the iTunes Store library.
Recordings identical to those stored in this music store will be replaced with them, with the appropriate quality. The service has its limitations in terms of size and number of stored songs, but nevertheless gives the user a fairly good option for alternative use of his music collection. If giving up Apple Music is purely due to cost, then it's worth considering. An annual subscription will cost you half the price.
In conclusion
Now you know how to unsubscribe from Apple Music and, following our recommendations, you can perform this operation on any device that can work with this streaming service. However, if in last moment If you change your mind and decide to change your subscription to a more convenient price option, the sequence of actions will be similar.
Can connect to your account paid subscriptions For software and standard services.
Paid services allow you to expand functionality and gain access to content.
Developers regularly create promotional offers to attract customers. For example, the first three months of using Apple Music streaming will cost you 0 rubles.
Users often connect promotions, but after a while they forget about their existence and are faced with unnecessary expenses. Let's look at how to get rid of unwanted subscriptions.
Checking connected subscriptions
The owner of the gadget can at any time view a list of all activated paid services from installed programs. Follow the instructions:
- Go to your smartphone settings and select the “iTunes and AppStore” tab;
- In the new window, click on "View Apple ID". You will be redirected to the account settings page;
- All paid services linked to your ID. Click on the "Subscriptions" field at the bottom of the screen;
- Next, a list of all subscriptions will appear. To view and configure each of them, click on the active offer;
The cost of the service and the period of its use are also indicated in the settings window. The user can choose the most suitable payment option and validity period.
Disabling a subscription
On iPhone/iPad
To disable subscriptions using just press the key "Cancel subscription"(Figure 4) and confirm the action.
Notice! Only the family organizer can cancel family subscriptions.
On Windows
Windows users can also use Apple services using installed application iTunes. The Apple Music subscription feature is available starting from version 12.2.
To disable your subscriptions Apple ID follow these steps:
3 Go to your account settings ( “My profile” - “Settings” - “Subscriptions” - “Manage”);
4 The horse that appears displays all the information about the activated offers. To disable go to page "Details" and click on "Off" in the field "Auto-resume".
In what cases can a subscription not be disabled?
If a system error message appears when you try to cancel your subscription or there is no button in the settings to turn off recurring billing, this occurs due to the following situations:
Reason 1. If the user has not paid the subscription for the last month or you have not paid off other debts in , (payment for a song or program has not gone through), the system automatically blocks the ability to cancel the subscription until the funds are paid in full.
Typically, in situations like this, you will see an error with the text “There were problems with your previous purchase”:
To resolve this issue, check to see if your card has a limit for online purchases. It is this parameter that does not allow you to make a payment online.
Set up limit possible in personal account Internet banking.
Another way to troubleshoot the problem is to check the data matches credit card and account. The user can only link his personal card to the smartphone.
Otherwise, transactions will be blocked and you will not be able to cancel subscriptions, as they will hang in the “Unpaid” section.
Reason 2 . Problems with your Apple ID account. It may be blocked for security reasons, hacked, or disabled.
Reason 3. The card has expired. If the linked card is no longer active, it will continue to send requests for debiting money, but all of them will be unsuccessful.
The phone does not display information about an expired card, so you cannot cancel subscriptions.
Remove your existing credit card from the list of your cards for Apple services and link a new account.
The subscription troubleshooting field can only be canceled if if you pay off all overdue payments.
Greetings! The subscriptions that games and applications installed from the App Store offer us are a rather insidious thing. All the evil happens because of the “amazingly well-thought-out” mechanism of their work - “by default” they are renewed automatically and well, if you know and remember what you signed up for, and if not? Then get ready, because in this case a very big and, admittedly, very unpleasant surprise may await you.
After all, there are programs with a small free first period, after which the subscription continues, but for money (and, as a rule, quite a lot). And it is precisely applications like this that cause the maximum negativity among any user of Apple technology. Why? Now I'll tell you...
Common example:
- Installed the program.
- The trial (free subscription) has been activated.
- We looked at the program - it seemed “so-so”, we didn’t use it.
- The test period has ended and after a while we receive a full write-off of money.
And there are many similar examples. It’s good that you can fight all this, and in some cases, even get your money back! How? Now I’ll tell you everything - let’s go!
How to cancel your App Store subscription from iPhone and iPad
The very first mistake that users most often make (and I also made a mistake the first time) is that the subscription and the application itself are not directly related. Here's the thing:
If you delete a game or application from your iPhone or iPad, your subscription will still remain active.
So the motto is “no application - no charge” in in this case doesn't work at all. And to remove the subscription of a program downloaded from the App Store, you will need to perform additional steps:
At the end of the paid period, everything should turn off without any action on your part. It would seem nothing complicated, but many people forget about it and lose money.
Why can't I turn off my subscription?
This is also possible and there are several reasons for this:
- The previous subscription period has not been paid, or there are other “debts” to the iTunes Store or Apple Store. Most often accompanied by the error “There is a billing problem with a previous purchase” -.
- Problems directly with the Apple ID. It is also necessary.
- Make sure that your account information is up-to-date and correct - for example, the linked card must be valid and operational.
Although the most common reason is still the first point of the above list, and there are sometimes very interesting situations. Let's take a closer look.
How can I avoid paying for a subscription and can I get my money back?
So, you have a card linked to an Apple ID, from which money for a subscription could not be debited due to lack of funds, and now it is “hanging in unpaid” - waiting for the card balance to be replenished.
And here we get a twofold situation:
- You cannot cancel the write-off until the debt is paid.
- I don’t want to pay the debt - the amount is large (mandatory monthly payments can amount to several thousand rubles) and in general, we did not use the program and this is all an imposed service.
What can be done? The simplest and most expensive option is to top up the card. The money will be withdrawn and debits can be turned off in the usual way.
But there are other ways:
- and describe the situation. Believe me, there are absolutely normal and sane people sitting there. Just tell them normally that you didn’t want to subscribe, didn’t use the program and didn’t want to pay for it. If you don’t abuse it, then with a high degree of probability they will meet you and you won’t need to pay. By the way, you can return money for an already paid subscription in the same way. The only point is, don’t delay calling - the sooner the better.
- Reissue the card for which the debt is “hanging” and change the Apple ID on the device. Yes, the method is of course drastic, but in some situations you will have to resort to it in order not to write off large amount money. Although, there is no guarantee that Apple will not require repayment of this debt later. Yes, such a situation is very unlikely, but you never know...
In any case, it's worth starting with technical support. Experts can actually return money and cancel unpaid subscriptions - mine personal experience this confirms it.
Updated! If you don’t want (or can’t) communicate with technical support specialists via chat or phone, there is another option to submit a request for a refund for your subscription.
This method was described in sufficient detail in the comments (thanks, Konstantin!). Actually, I give him the floor...
- Open iTunes. Go to the “Account” tab and select “View”.
- Enter your Apple ID password. In the account information viewing window that opens, find the “Purchase History” item. Click on "See" All".
- Find the desired purchase in the list of all purchases, open an account by clicking the “More” button.
- Click on the “Report a problem” button.
- After this, a page will open in the browser where you can indicate the problem that arose with the purchase. Select the type of problem and, if desired, provide a comment. Click "Submit".
- All! Then I received a letter (12 hours later), they said that a refund had been issued and within 30 days I would receive the money on the card with which I paid. I also note that claims are accepted (refunds are possible) only within 90 days from the date of purchase.
As you can see, a return can be made without direct communication with support. Cool! :)
During WWDC 2017 general manager Apple Tim Cook said that the company paid a total of $70 billion to app developers for the year. One of them, Johnny Lin, became curious where such a gigantic amount came from.
Johnny Lin, mobile application developer
Lin took a look at the top-grossing programs in the digital store and found a few that were quite suspicious. They included a subscription that users unknowingly signed up for when they installed the app. For example, one VPN service charged about $125 per week per person.
This is why it is very useful to check your subscriptions periodically.
How to check subscriptions
To find out which apps are sucking money from your card, first go to iPhone settings or iPad. In the “iTunes Store and App Store” tab, find the Apple ID button, click on it and select “View Apple ID”.
At the bottom of the account settings page there is a section with subscriptions. In it you can find information about all active subscriptions and when they end and renew.
Click on a specific subscription to change its duration or cancel it altogether. You will be able to enjoy all the benefits until it expires.
You can manage your subscriptions from your Mac too. Sign in to iTunes and select “View My Account” from the Account tab located in the menu bar. The account information page will open. If you click on the "Account" button on the main page of the Mac App Store, the same page will open.
Here you can make adjustments to payments and subscriptions. If you are the organizer of a family subscription, you will not be able to manage other people's subscriptions. Only account holders can do this.