An easy way to disable paid services in Tele2. Frequently asked questions: How to delete connected Tele2 services through “Personal Account”

Answer questions in the exciting “King of the Hill” quiz in various areas of knowledge and get Titles!

  • 5 thousand questions on geography, history, mathematics and other sciences.
  • Simple game uniform
  • Any phone with SMS support is sufficient for the service to work.
  • Free trial period: 3 days
  • Subscription fee: 3.13 soms per day including all taxes
Connection command: 4645#

The game is based on duels. After you have connected to the service, you will receive 3 different questions of the same category. Next, the system will prompt you to select a player (the subscriber can indicate a specific number that is connected to the service) or continue the game. Opponents are simultaneously sent an SMS with a question and 4 answer options. You must send the correct answer by reply message. Based on the results of the duel, the winner is awarded points. The maximum duel time is 5 minutes.

In order to complete all levels of the game, the subscriber just needs to follow the instructions that will be received via SMS.

The subscriber is rewarded with virtual titles and bonuses for receiving points:

Total points scored

5 points and the ability to set a nickname

10 points and access to questions from the new Topic.

20 points + the ability to choose your favorite topic

30 points + access to questions from new topic

50 points + the ability to choose 2 least favorite topics

Each user of the service is provided with 10 tips during the Game Day. You can use the hint if you have an unanswered question in a duel. If prompts are not used within game day, then unused hints are burned.

To disable the service, you must dial the command *4645*0#, or send an SMS to the short number 4645 with the word OFF. If within 90 days there are not sufficient funds on the balance to renew the “King of the Hill” service, the service will be automatically disabled. each other for connecting their subscriber to a subscriber of another network, which is not new at all. When the Swedish discounter Tele2 entered Kazakhstan at the beginning of 2010, company representatives repeatedly said that interconnect rates in Kazakhstan would be reduced to an extremely low value. Moreover, they spoke about this so confidently that it seemed as if this point was stipulated during the sale of the MTS operator (the Neo brand, the company was owned by Kazakhtelecom, part of the Samruk-Kazyna state holding). However, later, from the two main players - GSM-Kazakhstan (Kcell brand) and KaR-Tel (Beeline brand) - the newcomer only managed to achieve agreement to a slight and gradual reduction in interconnect rates. Having existed for some time in this aggressive environment, Tele2 seems to be ready to take the warpath again.

Expert Kazakhstan spoke with the President of Tele2 Kazakhstan about why the interconnect rate is so important for Tele2. Andrey Smelkov, who believes that this is a gross restriction of competition.

- So, explain to our readers once again why you think that the speech is in this case is it about limiting competition?

You see, for two companies that together held 93% of the market by revenue in 2011, it does not matter what interconnect rate is set. They exchange a large amount of traffic among themselves, they pay each other. These incomes increase their revenue figures. But their costs for paying for other people’s traffic are just as high. That is, there is either no net profit there, or it is small. But the momentum is rising. If the interconnect rate decreases by three to four times, then the revenue from this area will also decrease. Which probably won't sit well with shareholders. But real negative influence There can be no benefit from a rate cut, no matter what they say. Their traffic delta between each other is zero or negligible. They have a non-zero delta with us, with Altel, since a smaller subscriber base, of course, generates more traffic to a larger base than in the opposite direction. With a rate of 15.02 tenge, we still owe huge amounts to Beeline and Kcell every month. Although we are a small operator. So far, everything is not good with our profitability. Our operating expenses are higher than our operating income. And plus we also pay a lot of money to these two players. It's unclear why.

- If I'm not mistaken, they say that we are talking about payment for the use of their infrastructure. Kazakhtelecom also takes money for the use of its channels when it provides transit of other people's traffic.

The case with GSM networks is different - this is a different kind of telecom. What is interconnect essentially? There are two switches. A fiber optic channel will be stretched between them. There are actually a lot of ports on switches. Fiber optics can carry huge volumes of traffic. By lowering the rate, we simply allow our subscribers to communicate with each other.

- Operators waste electricity, there is some wear and tear on equipment, salaries of specialists again... Still, purely from a business point of view, there are costs. Another thing is what level they really are at.

I don’t argue, you can find arguments in defense of existing rates. But the biggest nonsense is that, for example, we charge a subscriber 8 tenge for a call, and our costs for it are 15 tenge. And the same goes for our competitors, who offer approximately the same tariffs. But they all compensate for this by mutual payment. But we don’t. How can a small player survive in this situation? If we didn't have a good financial support from a shareholder, we would have ceased to exist long ago. That is, it turns out that a player who systematically reduces communication prices in a country, doing good for its citizens and thereby forcing other players to reduce tariffs, finds themselves in a losing position. In fact, our entry into the market changed it radically. We offered low rates - and thanks to us, the cost of a minute of conversation fell for everyone. But if we weren’t there, everything would remain in its place. And expensive interconnect is a kind of artificial barrier to the development of competition.

- When you entered the market, this question should have worried you then. As far as I remember, we also published several articles on this matter. That is, you should have understood the scale of the problem even then.

You know, our business plan is drawn up according to the worst-case scenario, according to which this rate will not be reduced at all. Even in this situation, we have enough funding to reach the break-even point. Of course, such a path will be longer and more difficult. Nevertheless, we believe, we are 100% sure of this, that the state should regulate this rate, help new players enter the market and thereby increase competition. From the shareholder's point of view, of course, taking a longer time to reach the break-even point means tens of millions of dollars of investment. Which makes investing in Kazakhstan generally less attractive. Although I don't understand the government. Keeping the rate at the current level means marking time. It holds back the development of the industry. Kazakhstan has the most expensive communications in the CIS. average cost conversation per minute in 2011 was 10.3 tenge. In Russia, this figure is 35% lower - 6.7 tenge. In Kyrgyzstan it is 74% lower - 2.7 tenge. In Ukraine and Uzbekistan it is 85% lower - 1.6 tenge. Feel, as they say, the difference. All this is a consequence of weak competition.

- Other operators explain the figures you provided by the fact that we have a unique situation: a small population dispersed over a vast territory. Because in the Republic of Kazakhstan there is traditionally no division into zones, as in other countries. Calls to Almaty and Atyrau are charged the same. Therefore the costs are higher.

This is all from the evil one. Let's look at the numbers. KaR-Tel's EBITDA for the first quarter of 2012 inclusive amounted to 47.8%. And the entire Beeline group at the same time - 40.2%. EBITDA of GSM-Kazakhstan for this period was generally 59.2%. This is data from their own reports. But, for example, the figure for the world's largest player Vodafone is 31.5%. Russian operators Megafon and MTS have EBITDA of 41.6% and 41.8%, respectively. That is, ours clearly still have room for improvement. GSM-Kazakhstan and KaR-Tel actually have excess income. If they reduce communication prices, yes, the margins of their business will fall, but you can live with 40% EBITDA, and everyone will be happy. Naturally, no one wants to lose extra profit, and the two players making up the oligopoly are doing everything possible to not reduce interconnection.

- They remember the story with European operators, whom price competition brought them to the point that they had no funds left for reinvestment and development. And, they say, the same thing can happen to us.

You know, at one of the press conferences I showed a presentation where the EBITDA of the operators was also demonstrated, and how much CAPEX (English: CAPital EXpenditure - capital expenditures - “EC”) they invested in the networks. And it shows that all these investments in the 3G networks that are now being deployed have long since paid off, and even the investments in the 4G networks that are still in the plans, too. Now these players are simply making pure profit. Everything pays off, they have enough money for everything. Some companies say that their business in Uzbekistan is unprofitable. But for some reason they also invest hundreds of millions of dollars in this market, and no one leaves. Although prices there are 6.5 times lower than ours. No need to pretend. The industry will remain attractive even with radical price cuts.

- “Tele2” relatively recently began expanding into Russia. What is the situation with the interconnect rate?

In Russia, the rate has existed for a long time, and it is equal to 4.8 tenge, if calculated in Kazakhstani currency. She turned out like this without any coercion. The regulator does not affect this rate since it is normal. She also arranged for Tele2 when we entered the Russian Federation. We propose, by analogy, to make a bet in Kazakhstan of about 5 tenge. We work with Altel at this rate. And we don’t have any problems with each other. We have made offers to both Kcell and Beeline several times. They sent letters. But the answer was a refusal.

- Operators say that the rate reduction will lead to a decrease in their income and, as a result, the treasury will not collect enough taxes.

There is a great example - Türkiye. There, too, the regulator decided to force a radical reduction in the rate when it entered new player. Existing players screamed that income would fall, the industry would become unprofitable, and less taxes would go to the treasury. In reality, the interconnect rate has decreased, and the volume of services has increased due to falling prices. Each of the players eventually increased their volumes both in terms of revenue and profit. Everything was covered in chocolate. Including consumers who received cheaper prices. Yes, this spurred competition, forced us to look for new ways to earn money, introduced new services, promoted Mobile Internet and so on. Be that as it may, no catastrophe happened, but rather the opposite. And the current rate there now is 2.8 tenge. In fact, Kazakhstan already has statistics. On January 1, 2011, the rate was reduced by 20%. And in 2011, the average number of call minutes per month increased by 14%, the cost per minute decreased by 16%. Kcell's revenue increased by 18%, Beeline - by 9%. In fact, reducing the rate will lead to an increase in tax revenues for the state and to an increase in GDP. Although our opponents are still looking for an argument. They engaged the GSM Association, which once made a presentation where there were slides showing that there are countries where interconnect rates are even higher than in Kazakhstan...

- So there are still such countries? Do you remember which ones, by any chance?

I don't remember now. I think Australia was mentioned. But in fact, it seems to me that Kazakhstan needs to follow the CIS countries in this matter. In Russia, Uzbekistan, and Kyrgyzstan, rates are several times lower.

You can count. But again, I repeat: according to the experience of Turkey, all this decline is compensated for by increasing the volume of services. So why? Even if someone’s revenue decreases by 10-15%, this is not a disaster. Moreover, this does not affect profitability.

- Now, if we were the heads of your two competing companies, any sensible businessman would hold the interconnect rate for as long as possible in order to prevent you from increasing your share, while he himself gradually reduced the tariffs to approximately your level in order to kill your price advantage.

Absolutely right. I met with one of the executives of Beeline. And he honestly told me: “Andrey, I will do everything possible to hinder your development.” That is, not to expand the interconnect joint so that it is more difficult for our subscribers to reach their subscribers - and so that our clients will suffer because of this on the quality of our communications. Don't change positions with us. And so on. This is normal competition. But we must understand that our subscriber base is growing rapidly. We are no longer a small “Neo”. We now have more than one million subscribers. By creating obstacles in this way, they also harm themselves. The fact that we constantly talk about the high cost of communications in Kazakhstan, about oligopoly, harms their reputation. Their subscribers are beginning to perceive them as expensive operators. In fact, they themselves agree that the rate is inadequate. Dmitry Kromsky, former manager KaR-Tel (operating under the Beeline brand) and the current vice president of VimpelCom for the CIS, a person whom I respect very much, in his interview with the comnews.ru website on May 25, 2010, said: “In Kazakhstan It’s quite difficult to play dumping - the price of interconnection there is the highest among all CIS countries.” But the representative of TeliaSonera, the shareholder of GSM-Kazakhstan\Kcell, vice president for work with government agencies of this company Claes-Goran Sundelius...

- Does he agree too?

He and I participated together in a conference at the Stockholm School of Economics, and we both spoke there. I had a topic on the development of competition in Kazakhstan. Taking this opportunity, I publicly asked him the question: “What do you think about interconnect rates in general?” To this he, perhaps not being entirely prepared, replied that these rates as such should be reduced, and ideally be equal to zero. That is, everyone, in principle, admits that the stakes are too high. But when we start dialogue with operators, the position is different. When it was announced that we had reached an agreement that interconnect rates would be reduced by 10-15%, this was presented as a solution that suited everyone. In fact, it was about the limits to which our competitors agreed to move. However, this is completely insufficient. There is a plan according to which there will be a reduction of 10-15% over several years, and at this rate by 2020 we will reach 10 tenge per minute.

- What do you expect from the state?

If the Ministry of Communications issues an order on the maximum rate, all operators, I think, will comply. Just like they did when, for example, a decree was issued on tariff increments. We are waiting for an adequate response from the state. There are a lot of precedents of this kind in the world. In Spain, the industry regulator ordered operators to reduce the rate by 73%, in France - by 75%, in Italy - by 40%. If the same order appears in Kazakhstan, everyone will continue to work normally, in a civilized manner. And they will probably compete more, instead of blaming each other. Let me appropriately quote Minister Askar Zhumagaliev, who on June 13 at a government meeting said the following: “Still, we need to work with these interconnect tariffs government agencies from the point of view of cost analysis and their reduction.”

- By government agencies, he could also mean the Agency for Protection of Competition.

The filling station made an attempt to include GSM-Kazakhstan and KaR-Tel in the register of dominant companies. These operators filed a lawsuit against this decision. Now the case is in court, and only God knows how long it will remain there. Although the decision is quite reasonable - there are two dominant ones in the market, and it is clear that the main volume of traffic goes through them. Mr. Zhumagaliev said that the ministry hired a company to examine interconnect rates, and the results of this study will appear in September. But what will happen next is not clear. From my point of view, all this does not require so much work. In fact, there are examples in the world when the state, when a new player enters and when a traffic imbalance is visible, introduces asymmetric interconnect rates. Just to stimulate competition. For example, when Tele2 entered Norway, they offered it a preferential rate. After a strictly agreed time - two to three years - the rates are equalized. Regardless of whether the new operator has grown or not grown.

- So, in your opinion, something similar should be introduced for you and Altel?

Well, after all, Altel has been working on the market much longer than us, although, of course, it is in a similar situation. To be honest, I’m afraid to hope for an asymmetric bet, since this is a fantasy, a fairy tale. We could at least get a reduction in interconnect rates. This is fair and must be done. The president, the prime minister, and the minister of communications are talking about this. But the ministry, instead of regulating the barrier to competition, regulates our prices for the end consumer. Which is generally nonsense: dictating to commercial companies the prices they should set for their product. If you remove barriers to competition, the price itself will go down. If the filling station finds out that someone is dominant in the market and there is a conspiracy between them, and there is no other way to be in this market, then please introduce tariffs. But setting standards for retail prices- it is not right.

The cellular operator company today offers a competition with real prizes, which you can participate in on the page win.tele2.ru 2020. The draw is quite simple and in order to participate in it, you must meet the proposed conditions.

By clicking on the link provided, you can get to a page with a description and a button to participate in the competition. The draw itself is a subscription that will need to be activated. Participating in the quiz every day further significantly increases your chances of winning.

win.tele2.ru – prize draw

The winners receive prizes according to the following principle:

  • the daily prize of the competition is 10 thousand;
  • weekly – 50 thousand;
  • quarterly – 1 million rubles.

In addition, every 100,000th participant receives a bonus of 3 thousand rubles. On the page win.tele2.ru 2020, the draw is held only among subscribers of the mobile operator.

How to take part in the promotion

To participate, you must have an electronic device with a cellular company SIM card (mobile phone or smartphone). In order to become one of the participants, you must systematically replenish your balance mobile phone an unlimited number of times for any amount of money. A new top-up will earn the subscriber 100 points. Anyone who, during one of the periods indicated above, will receive greatest number points will be awarded a prize.

The quiz can increase the chances of winning and increase the number of points. In order to connect it, you need to send an SMS message to number 2020. According to the terms of the promotion, today's cost of participation is 15 rubles per day. For a new correct answer to the quiz, points (in the amount of 5) will also be awarded for participation in the “top up and win” Tele2. The winner is announced at the end of the day.

Rules

The provisions indicated on the company’s website are mandatory for all program participants. These include:

  1. To use the program, you must fulfill two basic conditions: to reach the age of majority, and also to be a subscriber of the Tele2 network.
  2. The device to use the network must be in working order and have access to all options of the mobile operator.

The promotion is carried out with the support of the company's partners. The right to use and points received cannot be transferred to third parties. You can view the status of your accounts through “ Personal Area” or by sending an SMS message with the text “TOR” to the number 2020. In addition, all relevant information regarding the draw will be sent to the number in the form of a notification after each replenishment of the balance.

How to disable the “Top up and win” service on Tele2

Some users believe that such competitions are a scam, especially when it comes to paid subscriptions. However, the client has the right to unsubscribe from the quiz. To do this, you need to send a text message to number 2020 with the word “Stop” or “Stop”. This procedure does not involve the imposition of any penalties. But all points if you refuse to use the subscription will be canceled.

Participation in the competition itself is free and does not involve any additional fees or hidden commissions, so it does not burden the participant. But if there is a need to refuse, it can be disabled in the “Personal Account” or the subscriber department. It is also possible to stop replenishing or using the SIM card itself, or terminate the contract with the operator. All of these procedures also do not imply the imposition of any fine.

Conclusion

The competition from Tele2 has two main advantages: it does not require additional fees for participation (it is enough to top up the balance, which will be used as usual) and does not burden the participant with any complex conditions. In addition, anyone who has reached the age of 18 and has a company SIM card can use the option. The prizes are enough large sums and are played out with low frequency.

In order to receive a daily prize you need to score the most points during the game day. Each new gaming day starts at 10:00 Moscow time.

You can also get additional prize, if you fight the King and defeat him. And if you are already a Tsar, then you will receive additional winnings for maintaining this title.

Based on the results of each calendar month of the competition, a prize will also be awarded to all participants who score the most points for each of the topics of the competition.

In order to score points, you need to participate in duels.

For each win you will receive 2 points and an additional 1 point if you defeat an opponent with a higher rating. For every 3 wins in a row you will receive 2 extra points. But if you defeat the same opponent 3 times during the game day, then points based on the results of duels with this opponent will no longer be awarded to you.

For each draw you will receive 1 point and an additional 1 point if you answer before your opponent.

If neither you nor your opponent gives a single correct answer, then no points are awarded based on the results of such a duel.

You can also earn extra points while earning titles.

By collecting points in the service, you will receive titles. Titles will allow you not only to stand out in the rankings, but also to receive additional points and open up new game opportunities.

If you score 10 points during the competition period, you will receive the title of BARON. This title will give you an additional 5 points one time and give you the opportunity to set a nickname. Next, all other users will see you in the competition under the nickname you enter.

If you score 50 points during the competition period, you will receive the title of COUNT. This title will earn you an additional 10 points one-time and will give you access to questions from the Technique topic.

If you score 200 points during the competition period, you will receive the title DUKE. This title will earn you an additional 20 points one time and give you the opportunity to choose your favorite topic. Participants who have a lower rating will duel with you questions on your favorite topic.

If you score 500 points during the competition period, you will receive the title of MARQUIZ. This title will earn you an additional 30 points one time and give you access to questions from the Sports topic.

If you score 1000 points during the competition period, you will receive the title PRINCE. This title will give you an additional 50 points one time and will give you the opportunity to choose 2 least favorite topics on which you will not be asked questions in duels.

If you score 10,000 points during the Competition period, you will receive the title TSAREVICH. This title will earn you an additional 75 points one time.

If you score 50,000 points during the Competition period, you will receive the title CHANCELLOR. This title will earn you an additional 100 points one time.

Participation in the service from two or more subscriber numbers belonging to one Participant is prohibited. You will independently be responsible for violating this rule and the current legislation of the Russian Federation, due to the need to pay income tax individuals received in the form of prizes for winning competitions and incentives from several sources.

  • Disable the service "Beep" on Tele2 you can use the combination ✶ 115 ✶ 0 #.
  • To disable the service "Who called", dial command ✶ 155 ✶ 330 #.
  • To cancel the service "Zero everywhere", send USSD request ✶ 143 ✶ 20 #.
  • To disable the service "Acquaintance" on Tele2, you need to send a USSD command from your phone ✶ 684 ✶ 0 #.
  • Deactivate option “It’s like home in Crimea” You can use the command ✶ 143 ✶ 60 #.
  • To delete a service "Black list", dial the USSD combination ✶ 220 ✶ 0 # on your phone.
  • To disable the service "Identifier of intentionally hidden numbers", use the key combination ✶ 210 ✶ 0 # .
  • To decline the option "AntiAON"(caller ID), dial the command ✶ 117 ✶ 0 # on your phone.
  • Disable the service "Internet from your phone" on Tele2 you can use the USSD command ✶ 155 ✶ 150 #.
  • To deactivate the option "Day on the Internet" The intended command is ✶ 155 ✶ 160 #.
  • To disable Tele2 TV, send a USSD request from your phone ✶ 225 ✶ 0 #.

We delete connected Tele2 services through “Personal Account”

“Personal Account” is an excellent tool with which you can independently remove connected paid Tele2 services. Moreover, this applies not only to operator services, but also to mobile subscriptions.

To view the list of connected services, log in to the website my.tele2.ru and go to the section "Tariff and services", select item "Service Management".

On the page that opens you will see a list of connected Tele2 services. To opt out, click the button "Set up services"