E-ticket is only a replacement for the usual paper ticket form. This form is very common. Electronic tickets have gained popularity due to the convenience and comfort of registration. Every Internet user can purchase it, and modern world– this is almost every adult. When ordering a ticket, you reserve a seat in the selected mode of transport (airplane, train, bus). Information about the reservation is not entered on the form itself, but is left in the transport company’s database. But an electronic ticket is a full-fledged document, a kind of one-time purchase and sale agreement with the selected transport company and is endowed with all the legal grounds on the basis of which disputes that arise can subsequently be resolved.
The undoubted advantage of an electronic ticket is the possibility of receiving it multiple times. For example, if in a hurry you spilled a drink on it or lost it, forgot it at home or it was stolen from you, then no one except you will receive a reserved seat, and by presenting your passport at the ticket office window, you will receive new form. You can also print out your e-ticket at home.
How and where to buy an e-ticket
Via the Internet
There are certain websites that sell electronic tickets. Just enter the request “buy an electronic ticket” in the Yandex or Google search engines. By going to one of these sites, you can choose which ticket and route you need, as well as the time and place. If available, you can also choose your seat on the plane. Next, you make an order and the place is reserved in the transport company’s system.
You can pay for an e-ticket different ways. They accept money online from bank cards Visa and MasterCard, electronic payment systems (Web Money, Easy Pay, Yandex and others), can be paid by bank transfer by transferring money to the company's bank account.
Payment with this method is made in cash or plastic card via the terminal.
After the purchase, you will be given an itinerary receipt and confirmation of payment for the ticket, which can be
- invoice;
- fiscal receipt;
- completed banking transaction.
When purchasing a ticket, an experienced consultant will provide you with a full range of routes that interest you in the chosen direction, and will also help you compare the price and quality of service in transport.
Using e-tickets
After the purchase, you must take advantage of the opportunity to move. How to use an e-ticket?
Everything is very simple. When arriving at the station or airport, you simply present the ticket form to the conductor or at registration along with the passport for which it was issued. It must be remembered that when traveling abroad, children must also have international passports. Exceptions are cases when photographic cards of children were pasted into the parents’ international passports, and this was done no later than March 2010.
You must have your e-ticket with you while traveling to your destination. On it you will find information about the route, forms and details of transportation. Often you will be asked to show your e-ticket to airport security services, so you should not delete the file with your travel document from your email until the end of your trip.
If you are not satisfied with the form of the form, you can ask for a regular ticket, but, as a rule, you will have to pay an additional fee for this. The e-ticket includes round trip travel, so it is worth remembering this and not throwing away the ticket form after arriving at your destination.
In the case of a business trip and purchasing an electronic ticket, you can report to the accounting department. Ministry of Finance Russian Federation issued a letter No. 03-03-06/1/649 on July 7, 2007, which indicates how to correctly submit expense reports on a business trip. To travel using an electronic ticket, you must submit the following documents:
- route receipt;
- original boarding passes;
- a payment document that confirms the purchase of an electronic ticket.
In addition, on sites that sell e-tickets, you can request a certificate confirming the fact of purchase. To do this, you need to contact the site’s feedback service.
Don't forget that you can consult your tour operator with any questions you may have.
It is important to know
Boarding passes are issued in one copy. Duplicates are not issued. Therefore, it is very important to save this document if you have to report expenses on a business trip.
If you lose your boarding passes, you can contact the company that issued your ticket. For a fee, you will be given a copy of the ticket and a certificate of travel or flight.
IN in this case The same rules apply as for regular tickets. Costs, fees and terms are exactly the same as standard replacement or return procedures. In either case, you need to contact the transport company from which you purchased the ticket form.
Important: the itinerary receipt has no legal significance, that is, it is not a document. It only carries information about the trip.
Therefore, when returning a ticket, you will need to present a document confirming your identity. It is also characteristic that the method of returns Money carried out in the same way as the ticket form was prepaid.
The ability to purchase an electronic ticket greatly simplifies the life of modern travelers. There is no need to go or go to the station ticket office to purchase a travel document. All you have to do is go online and go to the desired site. All possible routes, as well as information about vehicle also listed on the website. An online consultant will help you if you have any difficulties choosing a particular route or tell you how to properly purchase an e-ticket if this is your first time. Even if you lose your ticket form, you will retain your reserved and paid for seat.
E-ticket
Example of an electronic ticket
This article is devoted to electronic ticket technology, which is used in civil aviation around the world and in Russia. Information on the use of similar technologies in other service industries should be sought and posted in other Wikipedia articles, including articles that have not yet been created.E-ticket or e-ticket is an electronic document certifying the air carriage agreement between the passenger and the airline. Unlike a paper airline ticket, an electronic ticket is a digital entry in the airline's database.
Disadvantages of paper ticket technology
Technologies for using traditional paper airline tickets were created in the first half of the 20th century, taking into account the capabilities of the technologies used at that time for storing, transmitting and processing information. In particular, paper media were used to store information, telegraph and telephone voice channels were used for transmission, and large repositories of paper media were looked through with the eyes to search for information. The technologies used did not allow carrying out on a mass scale at an acceptable cost. a short time even a random check of air tickets presented by passengers to receive transportation services or for a refund if they refuse transportation. Thus, the issued air ticket should have been in itself a carrier of complete information that is necessary for the provision of services and the corresponding monetary payments. At the same time, on various stages In the process of selling tickets and transporting passengers, deliberate malicious actions are theoretically possible to falsify information about concluded transportation contracts in order to illegally obtain any financial benefit. (For example, in a legally purchased ticket, information about the route and ticket price was corrected to a higher one, after which such a ticket was presented for return. There are also known cases of counterfeit tickets being issued on stolen forms and other types of fraud). As a result of these and many other factors, special measures have been developed to conduct air ticket sales procedures. In particular, the following restrictions existed:
1. The air ticket must be issued on a special form, which is equipped with anti-counterfeit measures (for example, paper with watermarks).
2. Air ticket forms must be strict reporting forms, in respect of which special rules for accounting, storage, transfer for use, and disposal apply.
3. The procedure for issuing an airline ticket should have implied copying information from the ticket onto other media (for example, tear-off ticket coupons) and transferring these media to other enterprises for accounting, use, acceptance for execution, archiving and other purposes.
All this made the procedure for issuing an air ticket quite expensive. There is information that airlines' costs for issuing ticket forms and other costs associated with organizing the sale of tickets on paper forms reached $10 for each ticket sold.
Advantages of an electronic ticket
At the end of the 20th century, the situation with the storage, transmission, processing and retrieval of information changed significantly. The speed of information transmission and processing, as well as the capacity of information storage and the speed of information retrieval have increased significantly. All this made possible the emergence of electronic ticket technology. Unlike a paper ticket, an electronic ticket is a collection of records in databases of various computer systems. An electronic ticket does not require a special form - all information is stored in computer memory and, if necessary, quickly transferred from one computer to another. Accordingly, airlines' costs for the production of forms and their circulation are reduced. Further, with the development of e-commerce and electronic payments, it becomes possible to pay for an air ticket using automated devices (ATMs, payment terminals, banking computer systems). Thus, the costs of airlines and ticket sales agents for organizing cash flow are reduced. In addition, the introduction of electronic ticket technologies can reduce some other costs.
Booking e-tickets
Booking of electronic tickets can be carried out both in the traditional way (through operators and computer reservation systems), and independently by passengers through the websites of airlines and agencies. Payment for a ticket can also be made either in the traditional way (in cash to the cashier) or using electronic payment methods.
Electronic ticket sales sites
You can buy an electronic ticket yourself on the Internet on special websites. The advantages of purchasing a ticket online are that the booker receives full information about all possible flights offered by airlines on a given route, and also sees the structure of the air ticket price, indicating the fee for the transportation itself and airport taxes. The purchase is made much faster than a standard purchase through a travel agency. The purchase and payment of an electronic ticket is carried out on sites that are connected to airline ticket sales resources. Accepted for payment credit card. Confirmation of purchase is sent by email.
Route receipt
Itinerary receipt is information about the fact of booking and payment for an electronic ticket, printed on paper. Unlike paper tickets, the itinerary receipt does not require special forms. The itinerary receipt is printed on plain paper on a regular computer printer. If a passenger books a ticket on his own, he is given the opportunity to print out the itinerary receipt himself.
check-in
Development of technology in Russia
The development of electronic ticket technology in Russia is somewhat difficult due to the relatively low (in relation to European countries) level of development of data transmission systems (especially in the Asian part of the country). However, these difficulties fall into the category of technical problems that can be solved with a sufficient level of investment in their solution.
On December 5, 2006, Sirena-Travel CJSC (the operator of the Sirena-Travel automated distribution system and the customer for its development) announced that the first electronic ticket for a UTair airline flight had been sold through this system.
As of November 2008, electronic air tickets are sold through the Sirena-Travel ARS for flights of 22 airlines, in particular for Transaero, UTair, Siberia, Aeroflot, and Ural Airlines.
Notes
Links
- Patents for electronic ticket technology (English)
- An updated list of airlines for whose flights the sale of electronic tickets at Sirena-Travel GRS has been published
| Commercial air transportation | ||
|---|---|---|
| Airlines | List of airlines List of passenger airlines | |
| Organizations | IATA ICAO ISTAT | |
| Aviation alliances | Star Alliance | Air ticket booking system Air ticket Low-cost airline Code-sharing Airpass Electronic ticket (air transport) Airline bonus programs Travel Agent Warsaw Convention 1929 |
| Airport | Hub (aviation) Airport VIP lounge Local airport international Airport Regional airport | |
| Baggage | Baggage tag Baggage allowance Hand luggage Baggage belt Baggage claim Baggage tracing | |
| Registration | Check-in counter Boarding pass Boarding list Pre-flight security Boarding Boarding gate Passenger bridge | |
| Landing | Airplane seat First class Business class Economy class Tourist class | |
| On board | In-flight meals In-flight entertainment In-flight retail In-flight toilet Air sickness package | |
| Crew | Deadheading Steward Pilot | |
| Passport control | Arrival card Departure card | |
| Safety | Air traffic control system In-flight safety instructions Aviation security Airport administration Airport police Air transport authorities Flight recorder In-flight safety demonstration Wing emergency exit | |
Wikimedia Foundation. 2010.
- Electronic document management
- Electronic generator
See what an “Electronic ticket” is in other dictionaries:
e-ticket- [Department of Linguistic Services of the Sochi 2014 Organizing Committee. Glossary of terms] Sports topics ( commercial activity) EN eticket… Technical Translator's Guide
E-ticket- Electronic forms of transportation documents used to draw up an agreement for the carriage of passengers and baggage and related services... Tourist vocabulary
Many people try to understand how a regular ticket differs from an electronic one, they spend a lot of time on this, but they never find an answer. Because they are absolutely the same. Today, many passengers use this service and do not experience any difficulties. In addition, it should be noted that there are many advantages for those who decide to buy an electronic plane ticket.
Positive aspects of electronic tickets
The most important advantage of such a purchase is that you can get it without leaving your home or office. Also, such a transaction does not require cash; it is possible to choose any type of payment, and the price for such a ticket will be much lower than usual. Such a purchase will save a lot of time and effort. It is this feature that attracts modern users who try to save every minute of their precious time.
What to do after purchase?
Many people, after purchasing an electronic plane ticket, do not know how to use it. To do this, you do not need to have special knowledge and skills. After all, in fact, this is an itinerary receipt, which is simply in electronic form. It can also be printed on the most ordinary paper and on the most simple printer. The document itself is stored in special system reservations. That's why it's so reliable. You can print out an electronic plane ticket several times, so there is no need to be afraid of spoiling it or losing it. Many people doubt its authenticity. After all, it looks like an ordinary piece of paper. But in fact, it is an official document that confirms the legality of the contract between the air carrier and the passenger. This A4 sheet is a genuine guarantee for the person who purchased it.
Receipt and return procedure
It should be noted that you do not need to purchase an electronic plane ticket. Simply, a corresponding entry is made in the database of a certain airline, which indicates a certain transaction. In fact, it is a regular mark in the database of the air carrier that was selected for the trip. To receive an itinerary receipt, you simply need to provide an email address. This can be done in the "Payment" tab during booking.
After the money is transferred to the company’s account, you will be able to receive all the details of the upcoming flight. This information can be printed. Returning an electronic plane ticket is quite problematic. Although a similar service has existed for more than ten years, this procedure has not yet been established. And many airlines don’t even take it on. Those that perform such transactions charge a fairly large commission.
How to make a profitable purchase?
Today it is enough to simply purchase an electronic plane ticket online. Many people already know how to use it. But how to buy it at the best price? After all, today there are a lot of companies providing similar services, and how to do right choice? It is necessary to give preference to already proven organizations that have extensive experience.
In order to make a purchase, you need to decide on the route, date and time of departure. Afterwards, enter this data into a certain form and select the option that has the minimum cost. Next, you need to place an order and pay for the purchase itself. Typically, a similar procedure can be completed using MasterCard or Visa cards. They allow you to perform various operations on the Internet. But today many sites accept payment using Yandex.Money, WebMoney and other electronic money. You can also transfer money using electronic system. Some companies ask to show the presence of the plastic card with which the payment was made. All this is connected with regular security measures. Therefore, the card with which the payment was made must be available. However, you should not immediately be upset about this. After all, at any time it is possible to check an electronic plane ticket and the data indicated on it.
In case of loss of receipt
Don’t be sad if your route suddenly disappears somewhere. If payment for the ticket has already been made, it can be printed an unlimited number of times. After all, it is stored in the airline’s database. To do this, just follow the link “Get route receipt” and click on the “Print” tab. If any difficulties arise, you can always contact support for help. To obtain detailed information, you just need to have a reservation number. It is sent to the phone number that was specified when placing the order. Technical service can provide very detailed information to all your questions. You can also view the letter that was sent to your email address after purchasing the ticket. Therefore, you should not immediately delete all information about the transaction from your computer and mobile phone until the trip is completed.
Check-in for the plane
For registration to be successful, it is not at all necessary to have an electronic plane ticket with you. You can understand quite quickly how to use the itinerary receipt. But if it’s not there, then there’s nothing wrong with that either. Often one passport is enough. All ticket information is in one database and can be easily checked. There is also no need to stand in long lines; just go to a special kiosk that is designed for this. If a family with small children goes on a trip, then it is necessary to take their birth certificates with them.
Important details regarding ticket booking
So, we have already seen the advantages of an electronic plane ticket. We have already figured out how to use such a document. Although many argue that it is not necessary to have it, it is still better to have it with you. After all, at the time when passport control takes place, it is proof that a return ticket is also available. Some countries impose a similar condition. It may also be of interest to security personnel at the airport. If you have the itinerary receipt on hand, the registration process will go much faster. For those traveling on a business trip, it is imperative to keep your boarding passes. Then you should add to them what will become proof that you used the electronic ticket. It would be useful to clarify the requirements for such documents. Many companies insist that they be certified by a seal.
Thus, we see that by paying attention to certain points, many unexpected problems can be avoided.
What's happened electronic air ticket
Electronic plane tickets have been used by all major airlines in the world since 2008.
An electronic ticket (e-ticket) is not a paper document, but an entry in the airline’s database.
Such a ticket is convenient because you can buy and receive it without leaving your home or office, and it cannot be damaged, lost or forgotten.
The buyer receives not the air ticket itself, but its prototype - an itinerary receipt. It contains all the necessary information about the flight and is confirmation that the e-ticket has actually been issued.
An itinerary receipt from Tutu.ru is sent to the specified email within 15 minutes (or no later than 1 hour) after purchasing air tickets on the site. Exception - charter flights. You will receive a voucher within 1 hour, and an itinerary receipt no later than 12 hours before departure. The itinerary receipt can be printed an unlimited number of times. You can do this yourself - at home, in the office or at the airport.
What to do with an electronic ticket after purchase? On the day of departure, go to the airport at least 2 hours before departure with an itinerary receipt for flights within the Russian Federation and 3 hours before departure for international flights. You must have with you the original document that was specified when purchasing the air ticket. When flying internationally, you must have an itinerary receipt to confirm your return flight.
What does an e-ticket look like?
Electronic airline tickets are records in airline databases. At the same time, electronic air tickets are documents confirming the conclusion of an air transportation agreement.
You can see, print and take with you to the airport a prototype of an electronic ticket, route receipt, which contains all the necessary information about the flight.
We recommend that you print out your itinerary receipt and take it with you on your trip. Tutu.ru sends itinerary receipts by email within 15 minutes (maximum 1 hour) after issuing electronic tickets on the website.
What is a route receipt
An itinerary receipt is issued to confirm the purchase of an electronic air ticket.
It contains:
Full name of the passenger;
Passenger's passport details;
Information about the route;
Payment information;
Other information.
Tutu.ru sends an itinerary receipt by email within 15 minutes (maximum 1 hour) after issuing electronic tickets on the website.
As a rule, in most cases it is not necessary to carry an itinerary receipt with you during your trip.
An itinerary receipt may be needed, for example, to enter the airport building. It is mandatory to have an itinerary receipt with you when flying abroad to pass passport control at airports. In this case, the receipt confirms that you have a return ticket or are continuing further along the route.
Please keep your itinerary receipt and boarding pass until the end of your trip.
In the “booking number” field, enter the six-digit reservation code in the Galileo system, in the “passenger’s last name” field, enter the last name as indicated on the ticket (in Latin letters). Click the “view booking information” button and go to the “e-ticket” section.
- the ticket was issued through Gabriel - such tickets are checked through the Siberia Airlines website - s7.ru
Go to the “information” section, then “S7 services”, then “online services”. Under the “manage bookings” subsection, click the “more details” button. The “booking search” page will open. On the “booking search” page, enter two parameters: first the product identifier - a five-digit booking code, then the passenger’s last name - as indicated on the ticket (in Latin letters). Click the "find" button. Information about passengers' flights will open.
— the ticket was issued through Saber — such tickets are checked through the website
To check your ticket, you need to enter the six-digit reservation code in the Saber system (consists of 6 Latin letters) in the Check Your Itinerary section in the “Type your reservation code” item, then enter the passenger’s last name as indicated on the ticket in the “Add passenger last name” item ( with Latin letters). Click the "view itinerary" button. The portal may request the email address you provided when ordering your ticket.
— the ticket was issued through Sirena-Travel — such tickets are checked through the website myairlines.ru
In the “orders” section, select the “your order” subsection. Then, in the “order number” field, enter the six-digit reservation code (consisting of Russian letters with numbers), in the “last name” field, indicate the passenger’s last name, as indicated on the ticket (in Latin letters). Click the "show information" button.
Using online booking system services, you can view, print or send detailed information about the flight you have chosen. The service is available 24 hours a day.
Are mistakes allowed on an air ticket?
The airline reserves the right to not allow passengers with documents containing errors to fly. Such passengers can return an unused ticket on a general basis according to the refund rules established by airlines for passengers who voluntarily refuse to fly.
Some airlines - China Southern Airlines, AirBerlin, a number of Asian airlines do not make a single mistake in writing the passenger's last name/first name.
When flying to the USA with any airline, any errors in the air ticket are not allowed.
This is an airline ticket that exists in the form of data stored electronically. This means that you do not need to present any other documents other than your ID (passport) to prove your rights to fly. The operator finds your passport details in the airline database and issues you a boarding pass.
Due to the fact that electronic air tickets do not have the traditional paper form, you cannot lose or forget them. The obvious convenience of this system instantly gained popularity, and now it is difficult to find a person who still does not know what an electronic ticket is, but, nevertheless, some passengers do not feel very confident arriving at the airport “without a ticket”.
There is no need to worry - your flight data is stored electronically in the database of the airline that operates your flight. But if you are still nervous, you can print out your itinerary receipt - by the way, some airlines strongly recommend doing this, just in case.
An electronic air ticket does not mean that it can only be purchased via the Internet - electronic air tickets are sold in regular transport and travel agencies, and the ability to purchase without leaving home is just one of the advantages of an electronic air ticket.
It is believed that with the advent of electronic air tickets, it became possible to make plane tickets a little cheaper, since there was no longer a need to maintain numerous ticket offices, cashiers, ticket printing machines, and ticket forms. Theoretically, yes, but in practice, for some reason, air tickets do not become cheaper, and in order to buy a cheap air ticket, you need to be patient and have a certain skill in working with search engines and online agencies for selling air tickets online. By the way, you can read about how.
Advantages of an electronic air ticket
- to buy an electronic plane ticket, you do not need to go to the ticket office or travel agency;
- electronic air tickets cannot be forgotten, lost or damaged;
- An electronic air ticket can be purchased anywhere where there is a computer connected to the Internet;
- You can buy an electronic air ticket through a mobile device ( App Store, Google Play), using special applications, anywhere where there is wireless Internet;
- you can buy electronic air tickets for relatives or friends - just have their passport details;
- You can pay for an electronic plane ticket in a variety of ways: any payment card, electronic money, cash, bank transfer, etc.
In addition to e-tickets, many airports now offer online registration for the flight. This is also a big plus modern technologies, since you can check in for a flight online a day before departure, but to check in at the airport you will have to arrive 2-3 hours in advance and stand in line at the check-in counter. Moreover, low-cost airlines charge an additional fee for check-in at the airport counter. In general, take advantage of the achievements of electronic technology - it is both more convenient and cheaper.
How to check an e-ticket
And yet our man’s distrust of electronic documents is still quite strong, and many tourists who bought a ticket online want to make sure that they are really passengers on the flight. How to do it?
There are 2 ways to check an e-ticket:
- call the airline;
- use a special verification service.
If everything is clear with the call, then it’s worth looking at the e-ticket verification service in a little more detail.
When purchasing an air ticket, your order goes through one of four global booking systems, depending on the agency and flight destination. Each system has specially developed verification tools:
- Amadeus – checkmytrip.com
- Galileo (Travelport) – viewtrip.com
- Siren (TKP) – myairlines.ru
- Saber –
Almost everywhere, right on the main page of the site you will find a special form in which you need to enter your last name and reservation number. The system will check the database and provide complete information on your flight.
It may seem to some that in this article we are explaining completely obvious things. Yes, online services are becoming more and more popular in all areas of our lives, and there are fewer and fewer people who are not familiar with them. But let’s not forget that precisely because of the popularity of these services, people who are elderly or do not have computer skills are beginning to use them.
Dear friends! If there is anything you do not understand about the procedure for searching and booking air tickets, do not hesitate to ask. We will be happy to help you. And don’t forget that you can buy an e-ticket directly from our website by going to the main page.