It so happens that theatrical etiquette largely repeats the etiquette of official celebrations and receptions, so it has many conventions and restrictions. AiF.ru recalls the basic principles of behavior in the theater.

1. When going to the theater, take care of your wardrobe. In the 21st century, women no longer need to wear an evening dress to a performance, and men no longer need to wear a tuxedo, unless required by a special dress code. However, it is recommended to come to the theater dressed more festively than usual. Men can wear a dark suit, light shirt and tie, while women can transform their outfit by adding accessories. However, you should not be overzealous - it is better to dress more modestly than to look ridiculous.

Ladies should remember that it is bad form to refresh your perfume immediately before a performance. Eau de toilette, even the most expensive, should be used in moderation. Dozens of aromas will be mixed in the hall, which may cause dizziness or even an allergic reaction in some spectators.

2. Rules good manners they allow a woman to invite a companion to the theater, but in any case, the man must present the tickets to the ticket inspector. When entering the theater, he opens the door for the woman.

According to the rules of etiquette, you must arrive to the performance in advance. Twenty minutes will be enough to quickly hand over your outerwear to the wardrobe and purchase a program that will introduce you to the line-up of performers.

3. As you know, theater begins with a hanger. In the wardrobe, a man must help his companion take off her coat and only then undress himself. Having handed over his outerwear, the man keeps the numbers, and does not wear them on his finger like a ring, but immediately puts them in his pocket.

Remember that looking at yourself in mirrors while walking through the theater foyer during intermission and before a performance is tactless. If you need to fix something, tidy up the restroom.

4. IN auditorium the man enters first, and he also shows the lady the way to the place if the theater employee does not do this.

You should go to your seat facing those sitting and ask for an apology for the disturbance in a quiet voice or with a nod of the head (if the aisle between the rows is wide enough, then the person sitting is not required to stand up; if the aisle is narrow, then you need to stand up and let the person passing by). The man always passes between the rows first, followed by his companion. Having reached his chairs, the man stops near them and waits for the lady to sit down, and then sits down himself.

5. Take your seats in the hall no later than the third bell. If they are in the middle of the row, then you should sit on them in advance, so as not to disturb those already sitting on the edges of you. If your seats are not located in the middle of the row, then you can allow yourself to linger a little so that you don’t have to get up many times later, letting the spectators sitting in the middle pass.

6. If you find that your seats are occupied, present your tickets to those sitting in them and politely ask them to vacate. If an error occurred and several tickets were issued for one seat at once, then contact the theater employees, they are obliged to solve the problem.

Remember that it is indecent to take other people's places. Firstly, you are causing anxiety to those people who will have to prove that these are their places. And, secondly, you yourself will be embarrassed when they “drive you away” in front of the entire hall.

7. It is indecent to be late to the theater (you can only enter the box after the lights in the hall have been turned off). In other cases, theater employees have the right not to let you into the hall until intermission. But if you are allowed to enter, do so as quietly as possible and sit in the first available seat. It is unacceptable to sneak into your seats in the middle of the action - during intermission you will be able to take those indicated on the ticket.

8. After taking your seats in the auditorium, you should not put your hands on both armrests - this may cause inconvenience to your neighbor. You should not sit very close, clinging to each other, as those sitting behind you may not see the stage behind you.

Crossing your legs, spreading your legs wide, sitting on the edge of a chair, leaning on the back of the front chair and resting your feet on it is also indecent.

9 . Even if it seems to you that the auditorium has become stuffy, do not use the program as a fan. And remember that you cannot look at people in the audience through binoculars. It is intended solely to observe the action on stage.

10. The main rule in the theater is complete silence. Turn off before the performance Cell phones, they interfere not only with the audience, but also with the artists. Do not discuss the performance of the actors or the inappropriate behavior of other spectators during the action. It is acceptable to reprimand audience members who are disruptive in a quiet voice, but remember that this is the responsibility of theater employees.

If you have a cold, you'd better skip the show: nothing disturbs the audience and the performers more than coughing and sneezing in the audience. And, of course, during the performance it is unacceptable to eat, rustle with bags, packages, or tap your feet.

11. During the intermission you can stay seated in the hall, visit the buffet or stroll around the lobby. The same rules of behavior are followed here as on the street. Having met acquaintances, you can exchange impressions, but quietly. If a woman wants to remain in place during the intermission, her companion remains with her. And if he needs to go out, he apologizes and leaves her for a while.

12. Leaving the hall during the action is a clear indicator of the low culture of the viewer. Even if you are disappointed with the performance, wait until intermission and only then leave the theater. Of course, it is unacceptable to fall asleep during a performance, even if you have had a hard day and the production turned out to be boring.

Showing excessive pleasure from what is happening on stage during the action is also considered bad form. Applause should be organic: individual claps heard in complete silence can throw off the actors. But after the performance is over, you don’t have to hide your positive emotions. Applause is an expression of the audience's gratitude, but whistling, shouting, and stamping feet are unacceptable in the theater.

13. If you want to give flowers to an actor you especially like, do it at the very end of the performance, without getting up on stage. Wait for the final bows, when all the participants in the performance are lined up on the proscenium, and present the flowers while standing in the aisle between the stage and the first row of the stalls. You can also give the bouquet to the artist through a theater employee.

14. At the end of the performance, do not immediately run to the cloakroom to get your clothes. Artists often bow more than once, so wait until the curtain closes. Only after this can you slowly leave the auditorium.

If, due to any circumstances, the viewer needs to leave the theater early, then unspoken rules last act he looks on the balcony, then leaves without disturbing anyone.

15. In order not to waste time standing in the wardrobe line, you can wait by walking in the foyer and discuss the performance you saw.

In the wardrobe, a man must first put on a coat or cloak himself, and then give the outer clothing to his companion.

For the visually impaired

About the theater

Visiting rules

Dear viewers!

We invite you to familiarize yourself with the rules for visiting the theater so that our meetings are pleasant and comfortable for all parties. We will be grateful if you read them to the end.

We hope that you will become our regular viewer, and the charm of the theater will not leave you at any age.

Purchasing tickets

Every spectator, regardless of age, must have a ticket.

According to requirements Federal Law dated December 29, 2010 N 436-FZ “On the protection of children from information harmful to their health and development,” we recommend paying attention to age restrictions (information is indicated on posters and tickets); responsibility for failure to comply with this condition lies with the parents.

Tickets can be purchased at the theater box office, on the theater’s website online (through the Radario LLC platform), through official distributors and authorized theater employees. Payment at the cash desk is made in cash or by bank card, upon purchase, the cashier issues a ticket on a strict reporting form and cash receipt. We ask you to keep the receipt until the performance, ticket refund without of this check will be impossible.

To enter the performance, you must present the original ticket form, a printout of the electronic ticket, or the QR code of the electronic ticket on the screen of your mobile device.

Print at the theater box office e-tickets impossible.

Preliminary applications for booking tickets are accepted, which must be purchased 3 days before the show date (for 1-10 tickets) or 14 days (for more than 10 tickets).

When purchasing tickets for a group of children school age(at least 20 people), one accompanying adult goes free.

Right to free visit repertoire performances (except for festival and tour performances) are attended by disabled children, orphans, children from large families and children from families at social risk, with prior agreement with the theater administration and subject to availability on the day of the performance.

If you want to come to the theater on the day of the performance without a pre-purchased ticket, find out the day before about the availability of seats by calling the box office 265 37 82 and 8 987 745 55 21. Otherwise, you may be left with a spoiled mood at the door, and we will regret it, that you have not read these rules.

Return of tickets

Tickets are refunded in accordance with Federal Law No. 193FZ “On Amendments to the Law of the Russian Federation “Fundamentals of Legislation” Russian Federation about culture" dated July 18, 2019.

Volume returned Money depends on the reasons and timing of the return.

In case of cancellation, replacement or postponement of an event at the initiative of the theater, if a visitor refuses to attend the event 10 or more days before it takes place or good reasons 100% of the ticket price is refunded.

If a visitor refuses to attend the event 5-9 days before the event, 50% of the ticket price is returned.

If a visitor refuses to attend an event 3-4 days before it takes place - 30% of the ticket price.

If a visitor refuses to attend the event less than 3 days before the event, the ticket price will not be refunded.

Tickets purchased at the theater box office are returned by the viewer at the box office with an identification document, the original ticket and a cash receipt.

Refunds for electronic tickets purchased on the theater website are made by the official distributor Radario LLC. To do this it is necessary in the section Poster press To buy a ticket next to the name of the performance, then click Write to support service to write a letter to the address [email protected] and indicate the date, time, ticket number and reason for the return.

Refunds for tickets purchased at the box office of official distributors are made at the box office of official distributors.

The Theater administration reserves the right to make changes to the cast of Theater events without prior notice. Changes in the cast are not sufficient grounds for a ticket refund. The theater administration reserves the right to replace the announced performance.

Visiting the performance

Entrance to the Theater is provided with a ticket. One ticket gives the right to visit the theater to one person.

The entrance to the theater opens 45 minutes before the start of the performance, at which time the wardrobe and buffet begin working.

In accordance with the requirements of civil defense and emergency authorities to ensure safety during mass events, large backpacks, sports bags, plastic, paper and other opaque bags must be handed over to the cloakroom. If a viewer loses a number token (number), the viewer will be charged the full cost of the lost number. The entrance to the auditorium opens after the first bell.

We have to remind you that it is not allowed to enter the auditorium in outerwear, sportswear or dirty clothes, as well as with drinks and food. Smoking is prohibited in the theater. While in the theater, spectators are required to comply with public order, rules of theater etiquette and fire safety rules.

If you are late for a performance, you can exercise your right to “take a seat according to the purchased tickets” during intermission.

Take one and a half to two hours of precious time for yourself - turn off your mobile phone. Calls disrupt the atmosphere of the performance, irritate your fellow spectators, and greatly interfere with the work of the actors.

We remind you that photo and video filming during the performance is prohibited! The theater has obligations to the Russian Society of Authors, which protects the right of the playwright, artist, composer, choreographer to their intellectual property. The glare and flickering of photo flashes in a darkened hall greatly dazzles the artists and disturbs the audience.

We will be grateful if you do not leave the hall before the actors leave the stage.

You can give them flowers as gratitude for the emotions they experienced during the final bow.

These Rules have been developed in accordance with the Civil Code of the Russian Federation, the Law of the Russian Federation dated 02/07/1992. No. 2300-1 “On the Protection of Consumer Rights”, Federal Law No. 152-FZ dated July 27, 2006, “On Personal Data”, Federal Law No. 193-FZ dated July 18, 2019 “On Amendments to the Law of the Russian Federation “Fundamentals of Legislation of the Russian Federation” about culture" and approved by the director of the Vera Theater MBUK M.S. Gorshkov.

Before coming to the theater, we ask you to find out about the performance on the website or by phone and pay attention to the indication of the age of the spectators. We recommend visiting our children's performances with children aged 3 years and older. There is no need to rush the time, and you should not be offended if your child has not yet reached the specified age - perhaps the performance will be difficult for him to perceive due to the duration of each act, the strong theatrical conventions or the “adultness” of the topics and questions raised. We do not limit your possibilities; we remind you of your responsibility for the child’s emotional impressions.

Attendance at evening performances by children of primary school age is only possible if accompanied by parents or other adults.

We advise you to come early with your child - you have the opportunity to walk around the foyer, tell your child about the rule of “three theatrical bells”, explain the meaning of the words intermission, applause, actor, role, performance. Be sure to buy your child a program. Bright, adapted to children's perception, it will introduce your baby to new information, will become a reason for conversation and a memory of a pleasant event.

“Take a tour” of the common areas to feel comfortable during the performance.

Show your child an example of respect for artists and turn off your cell phone. Just remember your childhood, watch a fairy tale. Sometimes its meaning is most relevant for us, adults.

A performance where instead of speech the child will encounter dancing and singing may seem incomprehensible to him from the first minutes. Don't swear or rebuke him harshly. It’s better to quietly explain to him the “rules of the game” on stage. Children accept the world of theatrical convention easily and quickly.

Do not “sweeten” the performance with sweets, apples, cookies, etc. Throw your child a party during intermission and treat him to juice or cake at the buffet - this is a whole event and part of a theatrical ritual!

For any person, visiting the theater is not just entertainment, but an event that requires attention and mental labor. And for the baby this is a special, very emotional event. Don't get angry with your child if he starts acting up. Preschoolers get tired quickly. This is a feature of developmental psychology. After the performance, take a short walk and be sure to discuss what you saw in the theater. We will be very glad if the results of such a discussion come back to us in the form of drawings, letters, entries in the Guest Book or in the VKontakte theater group.

Thank you for reading this section to the end.

Know that we love you, our viewers, and are glad to meet you at our performances!

written in specially dry legal language
to avoid misinterpretation

General provisions.

1. Dear viewers! Please pay attention to these Rules, which must be followed so that the evening spent in our Theater leaves the most pleasant impressions.
2. The purpose of these rules is to ensure the safety of the Theater’s property, protect public order, and ensure the safety of spectators and Theater employees.
3. By purchasing a ticket to a Theater performance and presenting it for control at the Theater, the viewer agrees with these Rules and undertakes to comply with these Rules and public order in the Theater building.

1. Purchasing a ticket.

   1. To avoid misunderstandings and conflict situations, please carefully read these Rules for visiting the Theater before purchasing a ticket.
   2. By purchasing a ticket to a performance, the buyer undertakes to comply with these Rules and bring them to the attention of other persons who will visit the Theater with the tickets he purchased (if any such persons exist).
   3. The ticket is valid for visiting the Theater by one person (ticket bearer). Each adult and each child, regardless of age, must have a separate ticket.
   4. The ticket must be kept until the end of the performance and presented upon request to representatives of the Theater administration.
   5. When purchasing a ticket to a Theater performance, you must take into account age restrictions and other warnings about the features of the performance indicated in the repertoire plan and on posters, and also find out about them from the cashiers ticket office Theater.
      In the presence of such restrictions and features, claims from viewers will not be accepted!

   6. Purchasing tickets for minors:

      • We invite spectators no younger than 7 years old to attend morning performances;
      • viewing evening performances is not recommended for children under 12 years of age;
      • children under 14 years of age enter the Theater to watch a performance only when accompanied by their parents or persons replacing them;

      When purchasing tickets for minors, we recommend assessing the adequacy of their perception of the stage action and the possible specifics of their behavior when watching the performance.

   7. The Theater administration reserves the right to make changes to the cast of the Theater performances without prior notice. Changes in the cast are not grounds for a ticket refund.
   8. The Theater administration reserves the right to replace one performance with another.

Passage and presence in the Theater.

1. Spectators are allowed into the Theater 45 minutes before the start of the performance.
   Admission to the Theater is strictly by tickets through main entrance Old and New Theater stages.
2. Any excuse for being late for a performance will not be accepted. Spectators must independently ensure their timely arrival at the start of the performance.
3. To avoid queues at the entrance to the Theater before the start of the performance, associated with ticket control and metal detector checks for the presence of prohibited items, you must come to the performance in advance.

4. When entering the Theater, spectators must maintain order and comply with the requirements of the administrator and controller authorized to check tickets at the entrance to the Theater, as well as persons checking spectators using metal detectors.

   When passing through the control the spectator:

   • presents the ticket in expanded form with a control coupon to the controller;
   • undergoes a standard inspection procedure for personal belongings and special control, equipped with stationary and hand-held metal detectors, in order to identify items prohibited from being brought into the Theater.

   If a viewer finds items prohibited from being brought into the Theater: piercing and cutting objects, weapons, means of self-defense, alcoholic beverages, as well as audio and video recording equipment, he is obliged to deposit them at the request of the Theater security service. For their storage, control is equipped with special safes.

   If the viewer does not want to go through control or deposit items prohibited from being brought into the Theater, the Theater administration has the right to refuse him to visit the Theater.

5. If a spectator leaves the Theater, the controller has the right to demand a ticket from him when returning back to the Theater to watch the performance.

Prohibited:

• enter the Theater in work or dirty clothes, as well as in a state of alcohol or drug intoxication;
• the administration also has the right to prevent persons with obvious signs of a severe cold from entering the theater;
• bring large and shopping bags and carts into the Theater.
6. When passing organized group spectators, the group leader hands the tickets to the controller, steps back and lets the entire group of spectators through in front of him.
   The teacher meets a late child, accompanied by a parent, at the entrance.
7. It is strictly prohibited to be in the Theater without a ticket or in any office premises of the Theater outside the spectator area (auditorium, foyer, buffet, cloakroom, toilets).
8. After the performance, no later than the closing of the wardrobe, the audience must leave the Theater premises.

2. Entering the auditorium and watching the performance.

   1. Entrance to the auditorium is possible with the first bell (no earlier than 15 minutes before the start of the performance).
   2. Spectators are required to take seats according to the row and seat number indicated on the ticket.
   3. It is prohibited to occupy seats other than those indicated on the tickets without the approval of the administration.
   4. The Theater administration has the right to check the availability and validity of tickets from spectators.
   5. Entry into the auditorium after the third bell is prohibited.
   6. Spectators who are late for performances of the New Stage, as an exception, can watch the first act in the amphitheater, on the balcony or galleries - if there are free seats there, while taking the seats offered by the controller (free outer seats and seats in the last rows). If there are no available seats, latecomers will be asked to wait in the lobby or box office lobby for intermission. For performances on the Old Stage, entry into the hall during the performance is strictly prohibited.
   7. It is prohibited to stand between the rows, in the aisles and at the doors during the performance.
   8. During the performance, you must turn off your mobile phones or switch them to silent mode.

   9. During the performance, it is prohibited to walk in the auditorium, make noise, talk, eat or drink, talk on the phone, comment or discuss the performance with other spectators, translate, or use personal lighting.

      Parents or teachers must ensure that their children do not interfere with the viewing of the performance by other spectators.

      For violation of order in the auditorium, the Theater administration has the right to demand the violator to leave the auditorium and, in case of failure to comply with the requirement, remove him from the auditorium.

   10. Photos, video recordings, and audio recordings of the performance are prohibited.
   11. After the end of the performance, you must remain in your seats until the lights are fully turned on.

   When visiting a performance in a group, the senior group and parents take responsibility for full responsibility for each child in the group.

   During the performance, accompanying persons are also responsible for the behavior of their charges.

   12. It is strictly forbidden to: enter the auditorium wearing outerwear and a headdress or bring them into the auditorium; bring into the auditorium: large backpacks, large packages, large bags, briefcases, suitcases, cameras, video cameras, players, tape recorders, other audio and video recording equipment, food and drinks; objects that stain chairs.

Theater buffet.

1. The theater buffet is open for 45 minutes before the start of the performance.
2. After the third bell, the theater buffet closes and does not serve spectators.

3. Wardrobe.

   1. Outerwear must be handed over to the cloakroom by spectators.

      The theater is not responsible for the loss of money, other currency valuables, securities and other precious things left unattended by the viewer or handed over to the wardrobe, along with outerwear.

   2. If a viewer loses a number from the wardrobe, the viewer reimburses the Theater for its cost in the amount of 500 rubles.
      Clothing for a spectator who has lost his number will be issued last.
   3. After the end of the performance, the wardrobe is open for 30 minutes.

Other conditions.

1. While in the Theater, spectators are obliged to: treat the property of the theater with care, maintain cleanliness, public order, fire safety rules and these Rules.

   In case of causing material damage to the Theater, the spectator is obliged to compensate it in in full, in accordance with the current legislation of the Russian Federation.

2. In the Theater Spectators are prohibited from:

   • litter, scatter garbage;
   • move interior items;
   • enter the Theater with firearms, cold steel, gas weapons, self-defense items, pyrotechnics, flammable liquids, large and dirty items.
3. The viewer is obliged not to allow disrespectful attitude to the Theater administration and service personnel, violation of generally accepted rules and norms of behavior (obscene language, aggressive behavior, breaking the silence in the hall, using objects that create a noise effect and disturb the audience).
4. Smoking is prohibited in the Theater.
5. It is strictly forbidden to enter the stage, technical and service premises.
6. Spectators who do not comply with the legal instructions of the Theater administration and service personnel, violating the rules and norms of behavior may be removed from the Theater, and the cost of services (tickets) will not be compensated or returned.

Smoking and the use of smoke machines on stage during the performance

The theater administration warns viewers that during some performances, in order to fulfill the creative tasks set by the director, the author's stage directions, the actors smoke on stage, and that a smoke machine, dry ice, and a strobe (flickering light) are used to create various stage effects:

• “Easy Breathing” smoking on stage
• “Alice through the Looking Glass” uses a smoke machine, pyrotechnics
• "Amphitryon" a smoke machine is used, smoking on stage
• “The Madwoman of Chaillot” a smoke machine is used, smoking on stage
• “Dowry” smoking on stage
• "Volemir" smoking on stage
• “Wolves and Sheep” smoking on stage
• “Meetings. In the space of partings" (project of Studio 711) smoking on stage
• “Dar” a smoke machine is used, smoking on stage
• “...Souls” smoke machine is used
• “Heartbreak House” smoking on stage
• "Egyptian brand" smoke machine is used, smoking on stage
• "Spaniards in Denmark" smoke machine used, smoking on stage
• “What a pity...” smoking on stage
• "Captain Fracasse" uses a smoke machine, pyrotechnics
• “Summer wasps bite us even in November” smoke on stage
• “Mother Courage” a smoke machine is used, smoking on stage
• “The Master and Margarita” smoke machine, strobe light used, smoking on stage
• "Rhinoceros" smoke machine used, smoking on stage
• "Absolutely alone happy village» smoking on stage
• "Olympia" smoke machine, strobe light used, smoking on stage
• “Last Dates” smoke machine used, smoking on stage
• “Cursed North” a smoke machine is used, smoking on stage
• “Five Evenings” smoking on stage
• “Ruslan and Lyudmila” a smoke machine is used, dry ice evaporates
• “Russian man at rendez-vous” a smoke machine is used, smoking on stage
• “Red” strobe light used, smoking on stage
• “The most important thing” a smoke machine is used, smoking on stage
• “Family Happiness” smoking on stage
• « Funny man» smoke machine is used
• "A Midsummer Night's Dream" uses a smoke machine
• « Theatrical novel» a smoke machine is used, smoking on stage
• “Topolya” smoking on stage
• “Triptych” a smoke machine is used, dry ice evaporates
• “The Seagull” smoking on stage

The stage is equipped with a powerful exhaust hood and modern system fire extinguishing The smoke machine has all certificates of conformity. Please take this information into account when planning to attend these performances.

Visiting the theater by spectators with disabilities

The premises of the New Theater Stage at the address: emb. T. Shevchenko, 29 is available for visiting by persons in wheelchairs. To coordinate the possibility of viewing performances by people in wheelchairs, contact the administration by phone. +7 495 645-33-12

RULES OF VISITING
State Budgetary Institution of Moscow "Moscow Theater "ET CETERA"
under the leadership of Alexander Kalyagin"

I. General provisions

1.1. These Rules for the sale of tickets (hereinafter referred to as the Rules) contain the main provisions governing the relationship between the Buyer (Spectator) and the Seller (Theater) when selling tickets in the State budgetary institution culture of the city of Moscow “Moscow Theater “ET CETERA” under the direction of Alexander Kalyagin” (hereinafter referred to as the Theatre), which organizes and conducts performances, entertainment performances and events for which tickets are sold.

1.2. A ticket is an agreement for the provision of paid services in the field of culture, it is a printed strict reporting form on which ticket information is applied in accordance with the form approved by Order of the Ministry of Culture of the Russian Federation No. 257 of December 17, 2008: series and ticket number; name of the performance; place, date and time of the performance; row and location of the Spectator in the hall; ticket price and other details characterizing the specifics of the service.

1.3. By purchasing a Theater ticket, the Buyer (Spectator) undertakes to comply with the established rules for selling tickets and visiting the Theater as set out in these Rules.

II. Purchasing tickets

2.1. The location of the Theatre, directions, addresses and opening hours of the box office are posted on the website www.site.

2.2. To avoid misunderstandings and conflict situations, please carefully read these Rules for visiting the Theater before purchasing a ticket.

2.3. By purchasing a ticket to a performance, the buyer undertakes to comply with these Rules and bring them to the attention of other persons who will visit the Theater with the tickets he purchased (if any such persons exist).

2.4. The ticket is valid for visiting the Theater by one person (ticket bearer). Each adult and each child, regardless of age, must have a separate ticket.

2.5. The ticket must be kept until the end of the performance and presented upon request to representatives of the Theater administration.

2.6. When purchasing a ticket to a Theater performance, you must take into account age restrictions and other warnings about the features of the performance indicated in the repertoire plan and on posters, and also find out about them from the Theater ticket office cashiers.
In the presence of such restrictions and features, claims from viewers will not be accepted!
The theater is not responsible for failure to indicate or incorrect indication of age restrictions for performances (signs of information products) in information materials and on the Internet sites of distributors and ticket agencies.
The buyer bears full responsibility for the authenticity of the ticket if he purchases it secondhand.

2.7. Purchasing tickets for minors (in accordance with the requirements of Federal Law dated December 29, 2010 No. 436 - Federal Law “On the protection of children from information harmful to their health and development”:

We invite spectators at least three years old to attend morning performances;

Children under 7 years of age enter the Theater to watch the performance only when accompanied by their parents or persons replacing them;

When purchasing tickets for minors, we recommend assessing the adequacy of their perception of the stage action and the possible specifics of their behavior when watching the performance;

The Theater administration has the right to require the accompanying person to fill out a form - a statement of acceptance of responsibility for the child’s access to information demonstrated during the performance, which may cause harm to his health and (or) development. In this case, a minor viewer is allowed to watch only with a specified accompanying person;

Persons accompanying children are obliged to monitor the children's compliance with the rules of behavior during the performance, including the child's keeping silence, staying in his place, and they are also responsible for the actions of children that may interfere with the perception of the performance by other spectators and cause damage to the property of the Theater. If the controllers on duty in the auditorium discover evidence of inappropriate behavior of a child during a performance, they have the right to demand from the accompanying person actions aimed at ensuring that the child observes the rules of behavior, or to demand that the child and the accompanying person leave the auditorium;

An accompanying person who left a child in the auditorium or other premises of the Theater unattended is responsible for the child’s inappropriate behavior in his absence, including those resulting in the child causing harm to his health, and is also liable in the amount of the cost of damage caused by the child to the Theater’s property;

Controllers on duty in the auditorium during the performance have the right to remove a child left unattended from the auditorium if he does not comply with the rules of conduct and not allow him into the hall without an accompanying person;

If appearance the child does not correspond to his actual age, the viewer has the right to confirm the achievement of the age specified in the sign of the information product by presenting an identification document;

Theater employees authorized to refuse children’s admission to the performance are administrators and controllers.

2.8. Refunds of tickets and ticket prices are made in the manner prescribed by the current legislation of the Russian Federation and these Rules:

In case of cancellation of a performance, tickets will be refunded within ten calendar days from the date on which the canceled performance was supposed to be held;

In case of replacement of a performance, tickets can be returned before the date of the performance, but no later than the start of the replaced performance;

After the above deadlines, the Theater does not refund the cost of tickets;

Service fees and other fees charged by distributors and ticketing agencies are not refundable by the Theater;

Damaged ticket forms cannot be returned or exchanged. The purchased ticket must be in good condition: without cuts, punctures and marking all the attributes of the originally purchased ticket;

The decision to return tickets from spectators for reasons beyond the control of the theater is made by the Theater Administration on an individual basis based on a personal written statement written no later than the date of the performance. In the application, the viewer must indicate the last name, first name, patronymic, title, as well as the date and time of the start of the performance, the cost of the ticket, the procedure for paying for the ticket;

The ticket form is attached to the application by the viewer. If the appropriate decision is made, the refund will be made within 30 days from the date of receipt of the application by the theater.

2.9. The Theater administration reserves the right to make changes to the cast of the Theater performances without prior notice. Changes in the cast are not grounds for a ticket refund.

2.10. The Theater administration reserves the right to replace one performance with another.

III. Passage and presence in the Theater

3.1. Spectators enter the Theater 60 minutes before the start of the performance. Access to the Theater is strictly by tickets through the central entrance and the entrance to the Efros Hall.

3.2. Any excuse for being late for a performance will not be accepted. Spectators must independently ensure their timely arrival at the start of the performance.

3.3. To avoid queues at the entrance to the Theater before the start of the performance, associated with ticket control and checking with metal detectors for the presence of prohibited items, you must arrive to the performance in advance.

3.4. When entering the Theater, spectators must maintain order and comply with the requirements of the administrator and controller authorized to check tickets at the entrance to the Theater, as well as those checking spectators using metal detectors.
When passing through the Spectator control:

Presents the ticket in expanded form with a control coupon to the controller;

They undergo special control, equipped with stationary and hand-held metal detectors, in order to identify items prohibited from being brought into the Theater.

If the Spectator finds items prohibited from being brought into the Theater: piercing and cutting objects, weapons, means of self-defense, as well as audio and video recording equipment, he is obliged to deposit them at the request of the Theater security service. The seized items are stored in the administrators' room in a metal cabinet under lock and key.
If the Spectator does not want to undergo control or deposit items prohibited from being brought into the Theater, the Theater administration has the right to refuse him to visit the Theater.
If the Spectator leaves the Theater, the controller has the right to demand a ticket from him when returning back to the Theater to watch the performance.

3.5. Prohibited:

Enter the Theater in work or dirty clothes, as well as in a state of alcohol or drug intoxication;

Bring large bags, shopping bags and carts into the Theater.

Littering, scattering garbage;

Move interior items;

Enter the Theater with firearms, cold steel, gas weapons, self-defense items, pyrotechnics, flammable liquids, large and dirty items.

3.6. When an organized group of spectators passes, the leader of the group hands the tickets to the controller, steps back and lets the entire group of spectators through in front of him.

3.7. It is strictly prohibited to be in the Theater without a ticket or in any office premises of the Theater outside the spectator area (auditorium, foyer, buffet, cloakroom, toilets).

3.8. After the performance, no later than the closing of the wardrobe, the audience must leave the Theater premises.

IV. Access to the auditorium and viewing of the performance

4.1. Entrance to the auditorium is possible with the first bell (no earlier than 15 minutes before the start of the performance).

4.2. Spectators are required to take seats according to the row and seat number indicated on the ticket.

4.3. It is prohibited to occupy seats other than those indicated on the tickets.

4.4. The Theater administration has the right to check the availability and validity of tickets from spectators.

4.5. Entry into the auditorium after the third bell is prohibited.

4.6. Late spectators, as an exception, can watch the first act of the performance on the available free places(if any) on the dress circle or in the boxes, while taking the seats offered by the controller (free outer seats and seats in the last rows), and during the intermission, transfer to the seats indicated on the tickets.

4.7. It is prohibited to stand between the rows, in the aisles and at the doors during the performance.

4.8. During the performance, you must turn off your mobile phones or switch them to silent mode.

4.9. During the performance, it is prohibited to walk in the auditorium, make noise, talk, eat or drink, or talk on the phone.
Parents or teachers must ensure that their children do not interfere with the viewing of the performance by other spectators.
For violation of order in the auditorium, the Theater administration has the right to demand the violator to leave the auditorium.

4.10. Photos, video recordings, and audio recordings of the performance are prohibited.

4.11. After the end of the performance, you must remain in your seats until the lights are fully turned on.

4.12. When attending a performance in a group, the group leader and parents take full responsibility for each child in the group. During the performance, accompanying persons are also responsible for the behavior of their charges.

4.13. It is strictly forbidden to: enter the auditorium wearing outerwear and a headdress or bring them into the auditorium; bring into the auditorium: large backpacks, large packages, large bags, briefcases, suitcases, cameras, video cameras, players, tape recorders, other audio and video recording equipment, food and drinks; objects that stain chairs.

1. General Provisions.

1.1. Dear viewers! Please pay attention to these Rules, which must be followed so that the evening spent in our Theater leaves the most pleasant impressions.

1.2. The purpose of these rules is to ensure the safety of the Theater’s property, protect public order, and ensure the safety of spectators and Theater employees.

1.3. By purchasing a ticket for a Theater performance and presenting it for control at the Theater, the viewer agrees with these Rules and undertakes to comply with these Rules and public order in the Theater building.

2. Purchasing a ticket.

2.1. To avoid misunderstandings and conflict situations, please carefully read these Rules for visiting the Theater before purchasing a ticket.

2.2. By purchasing a ticket to a performance, the buyer undertakes to comply with these Rules and bring them to the attention of other persons who will visit the Theater with the tickets he purchased (if any such persons exist).

2.3. The ticket is valid for visiting the Theater by one person (ticket bearer). Each adult and each child, regardless of age, must have a separate ticket.

2.4. The ticket must be kept until the end of the performance and presented upon request to representatives of the Theater administration.

2.5. When purchasing a ticket to a Theater performance, you must take into account age restrictions and other warnings about the features of the performance indicated in the repertoire plan and on posters, and also find out about them from the Theater ticket office cashiers.

In the presence of such restrictions and features, claims from viewers will not be accepted!

2.6. Purchasing tickets for minors:

• We invite spectators at least 1 year old to attend morning performances;

  children under 7 years of age enter the Theater to watch the performance only when accompanied by their parents or persons replacing them;

When purchasing tickets for minors, we recommend assessing the adequacy of their perception of the stage action and the possible specifics of their behavior when watching the performance.

2.7. Refunds for tickets are made in the manner prescribed by the current legislation of the Russian Federation and these Rules:

• in case of cancellation of the performance, tickets will be refunded from the day the order to cancel the performance is issued to the date when the performance was supposed to take place, plus 10 calendar days;

  In the event of a replacement or postponement of a performance, tickets will be returned before the scheduled start time of the performance on the day of the performance.

After the above deadlines, the Theater does not refund ticket prices.

Tickets cannot be refunded after passing control at the entrance to the Theater.

Service fees and other fees charged by distributors and ticketing agencies are not refundable by the Theater.

2.8. The Theater administration reserves the right to make changes to the cast of the Theater performances without prior notice. Changes in the cast are not grounds for a ticket refund.

2.9. The Theater administration reserves the right to replace one performance with another.

3. Passage and presence in the Theater.

3.1. Spectators are allowed into the Theater 45 minutes before the start of the performance.

Access to the Theater is strictly by tickets through the central entrance of the Main, Small Stages and Stages on Sretenka.

3.2. Any excuse for being late for a performance will not be accepted. Spectators must independently ensure their timely arrival at the start of the performance.

3.3. To avoid queues at the entrance to the Theater before the start of the performance, associated with ticket control and metal detector checks for the presence of prohibited items, you must come to the performance in advance.

3.4. When entering the Theater, spectators must maintain order and comply with the requirements of the administrator and controller authorized to check tickets at the entrance to the Theater, as well as persons checking spectators using metal detectors.

When passing through the control the spectator:

• presents the ticket in expanded form with a control coupon to the controller;

  undergoes special control, equipped with stationary and manual metal detectors, in order to identify items prohibited from being brought into the Theater.

If a viewer finds items prohibited from being brought into the Theater: piercing and cutting objects, weapons, means of self-defense, as well as audio and video recording equipment, he is obliged to hand them over for storage at the request of the Theater security service.

If the viewer does not want to go through control or deposit items prohibited from being brought into the Theater, the Theater administration has the right to refuse him to visit the Theater.

3.5. If a spectator leaves the Theater, the controller has the right to demand a ticket from him when returning back to the Theater to watch the performance.

• enter the Theater in work or dirty clothes, as well as in a state of alcohol or drug intoxication;

  bring large and shopping bags and carts into the Theater.

3.7. When an organized group of spectators passes, the leader of the group hands over the tickets to the controller, steps back and lets the entire group of spectators through in line in front of him.

The teacher meets a late child, accompanied by a parent, at the entrance.

3.8. Holder of a ticket to the stalls, amphitheater, benoir boxes, mezzanine, management box and first tier large hall has the right to be in the part of the auditorium corresponding to the place indicated on the ticket, in the foyer of the stalls, mezzanine, first tier and wardrobe, as well as in the buffets located there and to use the spectator toilets available there.

3.9. Spectators who have purchased tickets for the balcony of the second tier, equipped with a separate entrance, wardrobe, buffet and toilets, are not allowed into the foyer of the theater stalls, the foyer of the mezzanine and first tier, into the main wardrobe, and also do not have the right to use the buffets and toilets of the above areas.

3.10. Spectators who have purchased tickets to the small hall have the right to be in the auditorium small stage, in the foyer of the small hall and the cloakroom, as well as in the buffet located there and use the spectator toilets available there.

3.11. Spectators who have purchased tickets for the Stage on Sretenka have the right to be in the auditorium of the Stage on Sretenka, in the foyer of the Stage on Sretenka and the cloakroom, as well as in the buffet located there and use the spectator toilets available there.

3.12. It is strictly prohibited to be in the Theater without a ticket or in any office premises of the Theater outside the spectator area (auditorium, foyer, buffet, cloakroom, toilets).

3.13. After the performance, no later than the closing of the wardrobe, the audience must leave the Theater premises.

4. Passage to the auditorium and viewing of the performance.

4.1. Entrance to the auditorium is possible with the first bell (no earlier than 15 minutes before the start of the performance).

4.2. Spectators are required to take seats according to the row and seat number indicated on the ticket.

4.3. It is prohibited to occupy seats other than those indicated on the tickets without the approval of the administration.

4.4. The Theater administration has the right to check the availability and validity of tickets from spectators.

4.5. Entry into the auditorium after the third bell is prohibited.

4.6. Late spectators, as an exception, can watch the first act of the performance in the available free seats (if any) on the mezzanine or balcony of the first tier, while taking the seats offered by the controller (free outer seats and seats in the last rows), and change seats during intermission to the seats indicated on the tickets.

4.7. It is prohibited to walk around the hall, stand between the rows, in the aisles and at the doors during the performance.

4.8. During the performance, you must turn off your mobile phones or switch them to silent mode.

4.9. During the performance, it is prohibited to walk in the auditorium, make noise, talk, eat or drink, or talk on the phone.

Parents or teachers must ensure that their children do not interfere with the viewing of the performance by other spectators.

For violation of order in the auditorium, the Theater administration has the right to demand the violator to leave the auditorium and, in case of failure to comply with the requirement, remove him from the auditorium.

4.10. Photos, video recordings, and audio recordings of the performance are prohibited.

4.11. After the end of the performance, you must remain in your seats until the lights are fully turned on.

4.12. When attending a performance in a group, the group leader and parents take full responsibility for each child in the group.

During the performance, accompanying persons are also responsible for the behavior of their charges.

4.13. It is strictly forbidden to: enter the auditorium wearing outerwear and a headdress or bring them into the auditorium; bring into the auditorium: large backpacks, large packages, large bags, briefcases, suitcases, cameras, video cameras, players, tape recorders, other audio and video recording equipment, food and drinks; objects that stain chairs.

5. Theater buffet.

5.1. The theater buffet is open for 45 minutes before the start of the performance.

5.2. After the third bell, the theater buffet closes and does not serve spectators.

6. Wardrobe.

6.1. Outerwear must be handed over to the cloakroom by spectators.

The theater is not responsible for the loss of money, other currency valuables, securities and other precious items left unattended by the viewer or handed over to the wardrobe along with outerwear.

6.2. If a viewer loses a number from the wardrobe, the viewer reimburses the Theater for its cost in the amount of 100 rubles.

Clothing for a spectator who has lost his number will be issued last.

6.3. If desired, the Spectator can use the binocular rental service in the cloakroom. Rental cost is 200 rubles. Clothes for spectators who have rented binoculars will be given out of turn after the performance.

6.4. In case of loss of binoculars, the Spectator reimburses the Theater for its cost in the amount of 1000 rubles.

6.5. After the end of the performance, the wardrobe is open for 30 minutes.

7. Other conditions.

7.1. While in the Theater, spectators are obliged to: treat the property of the theater with care, maintain cleanliness, public order, fire safety rules and these Rules.

In case of material damage to the Theater, the spectator is obliged to compensate it in full, in accordance with the current legislation of the Russian Federation.

7.2. In the Theater Spectators are prohibited from:

• Littering, scattering garbage;

  Move interior items;

  Enter the Theater with firearms, cold steel, gas weapons, self-defense items, pyrotechnics, flammable liquids, large and dirty items.

7.3. The viewer is obliged not to allow a disrespectful attitude towards the Theater administration and service personnel, violation of generally accepted rules and norms of behavior (obscene language, aggressive behavior, disturbing the silence in the hall, the use of objects that create a noise effect and disturb the audience).

7.4. Smoking is prohibited in the Theater.

7.6. Spectators who do not comply with the legal instructions of the Theater administration and service personnel, violating the rules and norms of behavior, may be removed from the Theater, and the cost of services (tickets) will not be compensated or returned.